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Norcold
Automotive

Model # DE-704 Official Norcold refrigerator

Here are the diagrams and repair parts for Official Norcold DE-704 refrigerator, as well as links to manuals and error code tables, if available.

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  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 107 parts  |
Refrigerator Wire Harness 251311

#20B

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Refrigerator wire harness

Part #251311

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Plate 613500

#18B

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Refrigerator plate

Part #613500

The manufacturer no longer makes this part, and there's no substitute part

Screw #8 Mtl 611870

#7

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Screw #8 mtl

Part #611870

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Door Assembly 613517-12

#68A

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Refrigerator door assembly

Part #613517-12

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Tube Clamp 613888

#19

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Refrigerator tube clamp

Part #613888

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Strip 613820

#38C

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Refrigerator strip

Part #613820

The manufacturer no longer makes this part, and there's no substitute part

Drip Fray 613502

#62A

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Drip fray

Part #613502

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Hex Nut 611565

#6

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Refrigerator hex nut

Part #611565

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Gasket 613520

#71

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Refrigerator gasket

Part #613520

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Door Gasket 613736

#56

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Refrigerator door gasket

Part #613736

The manufacturer no longer makes this part, and there's no substitute part

Symptoms for water softeners

Choose a symptom to see related water softener repairs.

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Why is my softened water salty?

Main causes: clogged drain hose, faulty rotor valve, leaky rotor valve seals…

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Why isn't my water softener meter working?

Main causes: broken water flow meter, faulty timer, water flow to softener is bypassed…

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Why does my water softener overflow?

Main causes: faulty brine valve assembly, bad rotor valve…

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Why are water softener resin beads in my water?

Main causes: broken resin tank screen, bad resin tank seals, cracked upper distributor in resin tank…

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Why isn't my water softener using salt?

Main causes: salt bridge inside the salt tank, bad timer, valve motor failure, faulty rotor valve, clogged venturi…

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Why is there no display on my water softener?

Main causes: lack of electrical power, bad power transformer, faulty timer…

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Why isn't my water softener softening my water?

Main causes: empty salt tank, salt bridge, depleted resin, clogged or damaged venturi, broken rotor position switch, fai…

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Why does my water softener leak water?

Main causes: loose water line connections, cracked water-carrying components, bad rotor valve seals…

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Repair guides for water softeners

These step-by-step repair guides will help you safely fix what’s broken on your water softener.

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How to replace a water softener venturi

How to replace a water softener venturi

The venturi valve in your water softener draws brine water from the salt tank to the resin tank for regeneration. Follow…

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Repair difficulty
Time required
 15 minutes or less
How to replace a water softener rotor position switch

How to replace a water softener rotor position switch

The rotor position switch detects the position of the valve rotor. If the rotor position switch fails, follow these step…

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Repair difficulty
Time required
 30 minutes or less
How to replace a water softener timer

How to replace a water softener timer

The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you pus…

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Repair difficulty
Time required
 15 minutes or less

Articles and videos for water softeners

Use the advice and tips in these articles and videos to get the most out of your water softener.

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…

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