Replacing upper dishrack plastic height adjuster rollers on Kenmore 665-series and Whirlpool dishwashers video
If a broken roller on your upper dishwasher rack makes it hard to load dirty dishes, order a new wheel and follow these easy replacement steps. This video is for Kenmore 665-series and Whirlpool dishwashers with a plastic height adjuster on the upper dishrack.
For more dishwasher troubleshooting advice, step-by-step repair guides and error code charts, check out our DIY repair page.
Remove the upper dishrack
Press the release tab and pull the rack stop off the inside track of the rail. If your dishwasher has different rack stops, follow the instructions in your owner’s manual.
Pull the dishrack out and set it upside down.
Replace the broken roller
Squeeze the axle locking tabs in and pull off the broken wheel.
Push the new wheel onto the axle and engage the axle locking tabs.
Reinstall the upper dishrack
Once the new roller is on, slide the wheels into the track rails and push the upper dishrack into the dishwasher. Reinstall the rack stops.
Check out our other videos on the Sears PartsDirect YouTube channel. Subscribe and we’ll let you know when we post new ones.
Most common symptoms to help you fix your dishwashers
Choose a symptom to see related dishwasher repairs.
Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…
Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…
Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…
Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…
Main causes: broken door spring, damaged or broken door hinge…
Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…
Main cause: damaged rack height adjuster…
Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …
Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…
Most common repair guides to help fix your dishwashers
These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.
How to replace a dishwasher high-limit thermostat
Follow these steps to replace the high-limit thermostat in your dishwasher if prevents the heating element from heating.…
How to replace a dishwasher door outer panel
If your dishwasher door is dented or you want it to match your cabinets or other appliances, this guide shows how to rep…
How to replace a dishwasher thermal fuse
A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…
Effective articles & videos to help repair your dishwashers
Use the advice and tips in these articles and videos to get the most out of your dishwasher.
Get tips on completing essential holiday cleaning tasks to brighten your home.…
Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…
Get answers to frequently asked questions about Sears and Sears PartsDirect.…