Freezer symptoms
When your freezer isn't running, it's not cooling or you see excessive frost inside, you'll need to find the cause of the problem. Our symptoms and troubleshooting tips help you diagnose and repair your freezer so it cools properly. You can order parts for your freezer using the search bar at the top of the page. Then, use our freezer repair guides to help you install replacement parts and fix freezer problems.
Symptoms common to all freestanding freezers
Choose a symptom to see related freezer repairs.
Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co…
Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu…
Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m…
Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, …
Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket…
Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, …
Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto…
Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, …
upright freezers
Choose a symptom to see related freezer repairs.
Main causes: clogged or frozen defrost drain tube…
Most common repair guides to help fix your freestanding freezers
Effective articles & videos to help repair your freestanding freezers
Use the advice and tips in these articles and videos to get the most out of your freezer.
Get answers to frequently asked questions about Sears and Sears PartsDirect.…
Learn how to repair broken, frayed or damaged wires in your appliances.…
Benefit from other people's experience by checking on these frequently asked questions about freezers.…