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GE
Dishwasher

Model # GSD6960N20SS Official GE dishwasher

Here are the diagrams and repair parts for Official GE GSD6960N20SS dishwasher, as well as links to manuals and error code tables, if available.

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  • In the search box below, enter all or part of the part number or the part’s name.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Installation guide
Owner’s manual
Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 31 parts  |
Basket Lid WD28X10185
#767

Lower rack assembly diagram

Basket lid

Part #WD28X10185

This item is not returnable
$6.31 | 
14% OFF Phone Price : $7.31
In Stock
Dishwasher Wire Harness Clip WD01X10110
#808

Escutcheon & door assembly diagram

Dishwasher wire harness clip

Part #WD01X10110

$6.51 | 
13% OFF Phone Price : $7.51
In Stock
Installation Instructions 31-30210
#1

Escutcheon & door assembly diagram

Installation instructions

Part #31-30210

$17.99
In Stock
Heat Element WD05X10005
#101

Body parts diagram

Heat element

Part #WD05X10005

The manufacturer no longer makes this part, and there's no substitute part

Dishwasher Panel WD31X10078
#711

Escutcheon & door assembly diagram

Dishwasher panel

Part #WD31X10078

The manufacturer no longer makes this part, and there's no substitute part

Dr Pls Hng A WD31X10099
#807

Escutcheon & door assembly diagram

Dr pls hng a

Part #WD31X10099

The manufacturer no longer makes this part, and there's no substitute part

Retnr Harnes WD13X10009
#805

Escutcheon & door assembly diagram

Retnr harnes

Part #WD13X10009

The manufacturer no longer makes this part, and there's no substitute part

Hanger Motor WD01X10297
#420

Motor-pump mechanism diagram

Hanger motor

Part #WD01X10297

The manufacturer no longer makes this part, and there's no substitute part

Bowed Escutcheon WD34X11386
#901

Escutcheon & door assembly diagram

Bowed escutcheon

Part #WD34X11386

The manufacturer no longer makes this part, and there's no substitute part

Keeper Latch WD13X10006
#50

Body parts diagram

Keeper latch

Part #WD13X10006

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

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Why won't my dishwasher fill?

Main causes: water supply problem, stuck overfill float, clogged water inlet valve screen, water inlet valve failure…

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Why won't my dishwasher drain?

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

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Why does my dishwasher door drop open too fast?

Main causes: broken door spring, damaged or broken door hinge…

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Why can't I adjust the dishwasher rack height?

Main cause: damaged rack height adjuster…

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Why isn't my dishwasher getting dishes clean?

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

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Why won't my dishwasher start?

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

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Why don't my dishes get dry?

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

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Why does my dishwasher stop mid-cycle?

Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…

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Why is my dishwasher noisy?

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

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Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

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How to replace a dishwasher high-limit thermostat

How to replace a dishwasher high-limit thermostat

Follow these steps to replace the high-limit thermostat in your dishwasher if prevents the heating element from heating.…

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Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher door outer panel

How to replace a dishwasher door outer panel

If your dishwasher door is dented or you want it to match your cabinets or other appliances, this guide shows how to rep…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

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Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

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5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

Get tips on completing essential holiday cleaning tasks to brighten your home.…

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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