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Genie
Garage Door Opener

Model # IS550-2X Official Genie garage door opener

Here are the diagrams and repair parts for Official Genie IS550-2X garage door opener, as well as links to manuals and error code tables, if available.

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Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Owner’s manual
Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 57 parts  |
Garage Door Opener Nut 24121B05
Garage door opener nut

Part #24121B05

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Hex Nut 24121D05
#31

Rail assy diagram

Garage door opener hex nut

Part #24121D05

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Rpm Sensor Assembly 31057R
#13

Motor assy diagram

Garage door opener rpm sensor assembly

Part #31057R

The manufacturer no longer makes this part, and there's no substitute part

Clamp 25731A
#NI

Motor assy diagram

Clamp

Part #25731A

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Light Socket 34322A
#9

Motor assy diagram

Garage door opener light socket

Part #34322A

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Wire Clip 24222A
#47

Rail assy diagram

Garage door opener wire clip

Part #24222A

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Header Bracket 35421A
#21

Rail assy diagram

Garage door opener header bracket

Part #35421A

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Clevis Pin 5987F04
#27

Rail assy diagram

Garage door opener clevis pin

Part #5987F04

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Interrupter Cup 30323A
#14

Motor assy diagram

Garage door opener interrupter cup

Part #30323A

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Ac Transformer 35426A
#16

Motor assy diagram

Garage door opener ac transformer

Part #35426A

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your garage door openers

Choose a symptom to see related garage door opener repairs.

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Why doesn't my garage door opener work?

Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor…

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Why does my garage door opener work intermittently?

Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors n…

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What preventive maintenance does my garage door opener need?

Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and for…

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Why won't my garage door opener open the garage door?

Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad …

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Why does my garage door opener open and close by itself?

Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit…

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Why won't my garage door opener fully open or close the garage door?

Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic contr…

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Why does my garage door opener reverse on its own?

Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage…

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Why is my garage door opener noisy?

Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose …

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Most common repair guides to help fix your garage door openers

These step-by-step repair guides will help you safely fix what’s broken on your garage door opener.

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How to replace a chain-drive garage door opener motor

How to replace a chain-drive garage door opener motor

Get your garage door moving again by replacing a defective motor in your garage door opener.…

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Repair difficulty
Time required
 60 minutes or less
How to replace a belt-drive garage door opener motor

How to replace a belt-drive garage door opener motor

The garage door won't move if the motor is defective. Here’s how to fix it.…

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Repair difficulty
Time required
 60 minutes or less
How to replace a garage door opener drive chain and cable assembly

How to replace a garage door opener drive chain and cable assembly

If your garage door won’t move, the chain and cable assembly on your garage door opener could be broken. Follow these st…

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Repair difficulty
Time required
 60 minutes or less

Effective articles & videos to help repair your garage door openers

Use the advice and tips in these articles and videos to get the most out of your garage door opener.

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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How to repair broken or damaged wires video

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

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How to open a garage door with an opener manually

How to open a garage door with an opener manually

Learn how to open a garage door manually if power to your garage door opener fails.…

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