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Jenn-Air
Dishwasher

Model # DW960W Official Jenn-Air dishwasher

Here are the diagrams and repair parts for Official Jenn-Air DW960W dishwasher, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 183 parts  |
Silverware Basket 903446
#5

Racks diagram

Silverware basket

Part #903446

Replaced by #WP6-918873

?
Manufacturer substitution
This part replaces 903446. Substitute parts can look different from the original.
$20.61 | 
23% OFF Phone Price : $26.61
Back Order
Silverware Cover 912639
#7

Racks diagram

Silverware cover

Part #912639

Replaced by #WP6-918873

?
Manufacturer substitution
This part replaces 912639. Substitute parts can look different from the original.
$20.61 | 
23% OFF Phone Price : $26.61
Back Order
Dishwasher Door Spring 912652
#7

Door diagram

Dishwasher door spring

Part #912652

Replaced by #WP912652

?
Manufacturer substitution
This part replaces 912652. Substitute parts can look different from the original.
This item is not returnable
$7.89 | 
11% OFF Phone Price : $8.89
In Stock
Plate Screw 912365
Plate screw

Part #912365

Replaced by #WP489128

?
Manufacturer substitution
This part replaces 912365. Substitute parts can look different from the original.
This item is not returnable
$8.12 | 
11% OFF Phone Price : $9.12
In Stock
Gasket Reservoir 913061
#11

Rinse aid assembly diagram

Gasket reservoir

Part #913061

Replaced by #WP99002003

?
Manufacturer substitution
This part replaces 913061. Substitute parts can look different from the original.
This item is not returnable
$4.39 | 
19% OFF Phone Price : $5.39
In Stock
Jade Trim Screw 912619
#3C

Door diagram

Jade trim screw

Part #912619

$16.79 | 
11% OFF Phone Price : $18.79
In Stock
Cabinet Screw 912799
#35

Tub diagram

Cabinet screw

Part #912799

This item is not returnable
$3.40
In Stock
Dishwasher Washer 910069
#11

Tub diagram

Dishwasher washer

Part #910069

This item is not returnable
$32.33 | 
16% OFF Phone Price : $38.33
In Stock
Sound Damper 912745
#37C

Tub diagram

Sound damper

Part #912745

Replaced by #Y912745

?
Manufacturer substitution
This part replaces 912745. Substitute parts can look different from the original.
This item is not returnable
$3.80
In Stock
Spray Clamp 200900
Spray clamp

Part #200900

Replaced by #WPW10548433

?
Manufacturer substitution
This part replaces 200900. Substitute parts can look different from the original.
This item is not returnable
$2.51 | 
28% OFF Phone Price : $3.51
In Stock

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

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Why is my dishwasher noisy?

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

Read more

Why don't my dishes get dry?

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

Read more

Why is my dishwasher leaking?

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

Read more

Why won't my dishwasher drain?

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

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Why does my dishwasher door drop open too fast?

Main causes: broken door spring, damaged or broken door hinge…

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Why does my dishwasher stop mid-cycle?

Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…

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Why can't I adjust the dishwasher rack height?

Main cause: damaged rack height adjuster…

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Why isn't my dishwasher getting dishes clean?

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

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Why won't my dishwasher start?

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

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Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

View all
How to replace a dishwasher high-limit thermostat

How to replace a dishwasher high-limit thermostat

Follow these steps to replace the high-limit thermostat in your dishwasher if prevents the heating element from heating.…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher door outer panel

How to replace a dishwasher door outer panel

If your dishwasher door is dented or you want it to match your cabinets or other appliances, this guide shows how to rep…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

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5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

Get tips on completing essential holiday cleaning tasks to brighten your home.…

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Top questions about Sears and Sears PartsDirect

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