Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Tips to find your model number
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Kenmore
Washer

Model # 11020362810 Official Kenmore washer

Here are the diagrams and repair parts for Official Kenmore 11020362810 washer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Installation guide
Owner’s manual
Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 99 parts  |
Whirlpool Washer Drive Pulley (replaces W10006356, W10239973, W10315818, W10536113, W11396423) W10721967
#9

Gearcase, motor and pump parts diagram

Whirlpool washer drive pulley (replaces w10006356, w10239973, w10315818, w10536113, w11396423)

Part #W10721967

BEST SELLER
$59.36 | 
9% OFF Phone Price : $65.36
In Stock
Washer Actuator W10815026
#12

Gearcase, motor and pump parts diagram

Washer actuator

Part #W10815026

Replaced by #W10913953

?
Manufacturer substitution
This part replaces W10815026. Substitute parts can look different from the original.
BEST SELLER
$50.58 | 
11% OFF Phone Price : $56.58
In Stock
Driveblock - W10396887
#8

Basket and tub parts diagram

Driveblock -

Part #W10396887

Replaced by #W10528947

?
Manufacturer substitution
This part replaces W10396887. Substitute parts can look different from the original.
BEST SELLER
$34.22 | 
15% OFF Phone Price : $40.22
In Stock
Washer Lid Lock W10682535
#14

Top and cabinet parts diagram

Washer lid lock

Part #W10682535

Replaced by #W11307244

?
Manufacturer substitution
This part replaces W10682535. Substitute parts can look different from the original.
BEST SELLER
$101.14 | 
11% OFF Phone Price : $113.14
In Stock
Water Inlet Valve Assembly W11025984
#15

Controls and water inlet parts diagram

Water inlet valve assembly

Part #W11025984

Replaced by #W11210459

?
Manufacturer substitution
This part replaces W11025984. Substitute parts can look different from the original.
BEST SELLER
$57.18 | 
9% OFF Phone Price : $63.18
In Stock
Drive Belt W10808317
#11

Gearcase, motor and pump parts diagram

Drive belt

Part #W10808317

Replaced by #W11239857

?
Manufacturer substitution
This part replaces W10808317. Substitute parts can look different from the original.
BEST SELLER
$31.88 | 
16% OFF Phone Price : $37.88
In Stock
Affresh Washer Cleaner, 3-pack (replaces 18001080, 77109, W10135699a) W10135699
#NI

Optional parts (not included) diagram

Affresh washer cleaner, 3-pack (replaces 18001080, 77109, w10135699a)

Part #W10135699

BEST SELLER

Get free shipping with Automatic Reorder

$12.27 | 
14% OFF Phone Price : $14.27
In Stock
Capacitor/in W10866250
#14

Gearcase, motor and pump parts diagram

Capacitor/in

Part #W10866250

Replaced by #W11395618

?
Manufacturer substitution
This part replaces W10866250. Substitute parts can look different from the original.
BEST SELLER
$61.75 | 
9% OFF Phone Price : $67.75
In Stock
Main Support W10870912
#5

Gearcase, motor and pump parts diagram

Main support

Part #W10870912

Replaced by #W11454372

?
Manufacturer substitution
This part replaces W10870912. Substitute parts can look different from the original.
BEST SELLER
$183.77 | 
8% OFF Was : $199.75
In Stock
Damper Assembly, Tub Suspension (set Of 4-includes Suspension Bushings And Suspension Balls) W11159470
#13

Basket and tub parts diagram

Damper assembly, tub suspension (set of 4-includes suspension bushings and suspension balls)

Part #W11159470

Replaced by #W11217817

?
Manufacturer substitution
This part replaces W11159470. Substitute parts can look different from the original.
BEST SELLER
$64.42 | 
9% OFF Phone Price : $70.42
In Stock

RECOMMENDED MAINTENANCE PARTS AND ACCESSORIES

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

View all

Why is my washing machine noisy or shaking?

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Read more

Why won't my washing machine start?

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Read more

Why won't my washing machine drain?

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Read more

Why does my washing machine overfill?

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Read more

Why is the water in my washing machine the wrong temperature?

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Read more

Why doesn't my washing machine work at all?

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Read more

Why won't my washing machine fill?

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Read more

Why won't my washing machine agitate or spin?

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Read more

Why your washing machine won't finish its cycle

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Read more

Repair guides for electric cooktops

View all
How to replace a coil surface element on an electric cooktop

How to replace a coil surface element on an electric cooktop

Easily replace a coil surface element in 15 minutes or less by following these step-by-step instructions.…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace the glass top on an electric cooktop

How to replace the glass top on an electric cooktop

Don't use a cracked or damage glass cooktop—replace it, using these instructions to guide you.…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace a radiant element on an electric cooktop

How to replace a radiant element on an electric cooktop

Follow these step-by-step instructions to replace a damaged radiant element on your electric cooktop when the element wo…

Read more
Repair difficulty
Time required
 45 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

View all
How to use your washing machine efficiently

How to use your washing machine efficiently

Find tips for using your washing machine efficiently to save energy and help reduce utility bills.…

Read more
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

Read more

Parts & More