Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Preway
Heating & Cooling

Model # BI28C-EM Official Preway fireplace

Here are the diagrams and repair parts for Official Preway BI28C-EM fireplace, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 123 parts  |
Frame Y14882
#24A

Replacement parts diagram

Frame

Part #Y14882

The manufacturer no longer makes this part, and there's no substitute part

Cord K9541
#69

Optional equipment diagram

Cord

Part #K9541

The manufacturer no longer makes this part, and there's no substitute part

Grate 84028
#78B

Optional equipment diagram

Grate

Part #84028

The manufacturer no longer makes this part, and there's no substitute part

Grate 84026
#78A

Optional equipment diagram

Grate

Part #84026

The manufacturer no longer makes this part, and there's no substitute part

Link Rod K16774
#21A

Replacement parts diagram

Link rod

Part #K16774

The manufacturer no longer makes this part, and there's no substitute part

Door Y14728
#37E

Replacement parts diagram

Door

Part #Y14728

The manufacturer no longer makes this part, and there's no substitute part

Shield T19004
#12B

Replacement parts diagram

Shield

Part #T19004

The manufacturer no longer makes this part, and there's no substitute part

Rod K15589
#61A

Replacement parts diagram

Rod

Part #K15589

The manufacturer no longer makes this part, and there's no substitute part

Elbow Y13411
#83B

Optional equipment diagram

Elbow

Part #Y13411

The manufacturer no longer makes this part, and there's no substitute part

Flashing Y12319
#53A

Replacement parts diagram

Flashing

Part #Y12319

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

View all

Why your washing machine won't finish its cycle

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Read more

Why doesn't my washing machine work at all?

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Read more

Why does my washing machine overfill?

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Read more

Why is the water in my washing machine the wrong temperature?

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Read more

Why won't my washing machine fill?

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Read more

Why won't my washing machine agitate or spin?

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Read more

Why is my washing machine noisy or shaking?

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Read more

Why won't my washing machine drain?

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Read more

Why won't my washing machine start?

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Read more

Repair guides for electric wall ovens

View all
How to replace a wall oven broil element

How to replace a wall oven broil element

Follow these step-by-step instructions to replace the broiler element in an electric oven.…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a temperature sensor on an electric wall oven

How to replace a temperature sensor on an electric wall oven

These step-by-step instructions guide you through replacing a temperature sensing probe on an electric wall oven.…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a wall oven hidden bake element

How to replace a wall oven hidden bake element

These step-by-step instructions guide you through replacing the hidden bake element.…

Read more
Repair difficulty
Time required
 30 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

View all
How to use your washing machine efficiently

How to use your washing machine efficiently

Find tips for using your washing machine efficiently to save energy and help reduce utility bills.…

Read more
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

Read more

Parts & More