Official Holland America health & wellness parts

Troubleshooting your Holland America health & wellness equipment when it won't power up

• When your electric health & wellness equipment won't power up, check the house circuit breaker for the electrical outlet that you have the power cord plugged into. Reset the house circuit breaker if it's tripped.
• If the house circuit breaker isn't tripped, check the electrical outlet for power by plugging a different item in the outlet. If the electrical outlet is dead, have an electrician repair the outlet.
• Check the power cord for damage and replace the power cord if it's frayed, cut or damaged.
• Some health & wellness products have a fuse that blows when the equipment draws too much current. Check for a blown fuse. If the fuse is blown, find and repair the short circuit in the product then replace the blown fuse.

Repairing damaged wires in Holland America health & wellness equipment

• Unplug the power cord from the electrical outlet to completely disconnect electrical power before accessing and repairing wiring.
• The first step in this repair is to strip the insulation from the ends of the wire. Always use a wire stripper to strip off the insulation. Using a knife or wire cutter could be unsafe and could also damage the wire strands inside the insulation. Strip 1/4 inch of insulation off the end of the wire.
• Place the bare end of the wire into the connector, leaving none exposed. Repeat the process for the other wire end. Squeeze the connector firmly with a crimping tool so the crimp securely grips the wire. Give the wire connector a couple of firm 'tugs" to see that it's connected and tight.
• Crimped wire connections that could be exposed to water inside an appliance require a heat shrink tube seal to protect the new connection from moisture. Always remember to put the heat shrink tubes on the wire before you crimp the wire ends together. Cover both ends of the connector with the heat shrink tube to create a good seal. Heat the tube using a heat gun or hair dryer until the tube shrinks up and seals the crimp connector.