October 18, 2024

GE electronic-controlled refrigerator error codes

GE

These error code explanations can help you diagnose a problem with your GE refrigerator with a digital display on the dispenser control panel.

Error codes appear on the dispenser control panel display when the electronic control board detects component failures. When an error code appears:

  1. Match the error code on your refrigerator with the error code in the chart below.

  2. Make sure that the condition listed with the error code is the same as the symptom(s) shown by your refrigerator.

  3. Read the DIY advice to learn how to troubleshoot the issue and determine the problem part.

  4. Follow repair guide instructions (if listed) to fix the broken part

For more repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your refrigerator.

If you’re unable to resolve an issue on your own and need [GE refrigerator repair](https://www.searshomeservices.com/repair/ge/refrigerator), set up service through our Sears Home Services website.

Error Code
Condition
DIY advice
FF

Check frozen foods for thawing

Check/Repair

Freezer temperature has been above normal for more than 2 hours. Make sure that the refrigerator and freezer doors are closed properly. Replace the door gaskets if damaged. Press the System Check button to clear the error code and check for other system failures. If the PF code appears, then the FF code was likely caused by a power failure. Keep the refrigerator and freezer doors closed as much as possible to allow the interior temperatures to recover.

PF

Power has been interrupted

Check/Repair

Make sure that the power cord is properly plugged into the electrical outlet. Replace the power cord if damaged. Check the condition of food in the refrigerator and freezer compartments. Discard any spoiled food. Press the System Check button to clear the error code and check for other failures.

Possible parts
Power cord
CI

Ice maker not operating properly

Check/Repair

Clear jammed ice cubes from the ice mold. If the ice mold isn't filling with water, restore the water supply to the ice maker. If you turned off the water intentionally, also turn off the ice. Press the System Check button to clear the error code and check for other system failures. If the CI code reappears, replace the ice maker assembly.

Possible parts
Ice maker assembly
dE

Defrost system error

Check/Repair

The defrost cycle has not run for more than 48 hours. Unplug the refrigerator and reconnect any loose wires in the defrost system. Replace the wire harness if damaged. Replace the defrost heater if damaged. It may be normal for the refrigerator to operate without defrosting for more than 48 hours when operating in a space that's below 55 degrees F. Reset the code by pressing the System Check button.

How-to help
Possible parts
Defrost system components
CC

Freezer temperature is too warm

Check/Repair

Freezer temperature has been above normal for more than 2 hours. Adjust the controls according to the instructions in your owner's manual. Close the refrigerator and freezer doors completely. Replace the door gaskets if damaged. Press the System Check button to clear the error code and check for other system failures.

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer o...

Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost tim...

Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condens...

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan...

Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freeze...

Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, se...

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubin...

Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, cl...

Most common repair guides to help fix your refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

How to replace a refrigerator water valve

How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water...

Repair difficulty
Time required
15 minutes or less
How to replace a refrigerator temperature control board

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature cont...

Repair difficulty
Time required
30 minutes or less
How to clean refrigerator condenser coils

How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes....

Repair difficulty
Time required
15 minutes or less

Effective articles & videos to help repair your refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

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