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Hotpoint
Chest Freezer

Model # HCM9STBWW Official Hotpoint freezer

Here are the diagrams and repair parts for Official Hotpoint HCM9STBWW freezer, as well as links to manuals and error code tables, if available.

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  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 31 parts  |
R600 Drier W/ Red Cap WR87X30875
#27

Freezer diagram

R600 drier w/ red cap

Part #WR87X30875

BEST SELLER
$56.29
In Stock
R600 Process WR87X30876
#36

Freezer diagram

R600 process

Part #WR87X30876

BEST SELLER
$11.41 | 
15% OFF Phone Price : $13.41
In Stock
Thermostat WR09X27830
#19

Freezer diagram

Thermostat

Part #WR09X27830

$35.71
In Stock
Clpg5/16-1/4 WR97X10036
#7002

Lokring connectors diagram

Clpg5/16-1/4

Part #WR97X10036

$28.31
In Stock
Freezer Door Hinge WR12X27822
#10

Freezer diagram

Freezer door hinge

Part #WR12X27822

$16.80
In Stock
Compressor Electricals WR87X32188
#22

Freezer diagram

Compressor electricals

Part #WR87X32188

Replaced by #WR87X45445

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Manufacturer substitution
This part replaces WR87X32188. Substitute parts can look different from the original.
$76.44
In Stock
Cover Rear WR14X27846
#31

Freezer diagram

Cover rear

Part #WR14X27846

$18.00
In Stock
Power Indicator Light - Green WR01X41889
#15

Freezer diagram

Power indicator light - green

Part #WR01X41889

$13.20
In Stock
Control Panel - White WR09X42205
#18

Freezer diagram

Control panel - white

Part #WR09X42205

$8.71
In Stock
Light Cover WR13X42206
#16

Freezer diagram

Light cover

Part #WR13X42206

$7.51
In Stock

Most common symptoms to help you fix your freestanding freezers

Choose a symptom to see related freezer repairs.

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Why is my freezer too warm?

Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, …

Read more

What should I do when my freezer's high-temperature alarm sounds?

Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co…

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Why isn't my freezer cooling?

Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m…

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Why is my freezer hot on the outside?

Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket…

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Why isn't my freezer running?

Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto…

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Why does my freezer have a lot of frost inside?

Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, …

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Why don't the lights in my freezer work?

Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu…

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Why is my freezer so noisy?

Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, …

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Repair guides for chest freezers

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How to replace a freezer compressor start relay

How to replace a freezer compressor start relay

The compressor start relay starts the compressor. If the compressor won’t start, follow these steps to replace a defect…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a freezer temperature control thermostat

How to replace a freezer temperature control thermostat

The cold control thermostat regulates the freezer temperature. A defective cold control thermostat can prevent the compr…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a freezer lid gasket

How to replace a freezer lid gasket

The lid gasket prevents air and moisture from entering the freezer when the lid is closed. Follow these steps to replace…

Read more
Repair difficulty
Time required
 30 minutes or less

Effective articles & videos to help repair your freestanding freezers

Use the advice and tips in these articles and videos to get the most out of your freezer.

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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Freezer common questions

Freezer common questions

Benefit from other people's experience by checking on these frequently asked questions about freezers.…

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