Kenmore
Washer

Model # 11020857990 Official Kenmore washer

Here are the diagrams and repair parts for Official Kenmore 11020857990 washer, as well as links to manuals and error code tables, if available.

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Model diagram and schematic

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ALL PARTS
Showing 10 of 139 parts  |

Coupling 3364003
#13

Brake/clutch/gearcase/motor/pump diagram

Coupling

Part #3364003

Replaced by #285753A

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Manufacturer substitution
This part replaces 3364003. Substitute parts can look different from the original.
BEST SELLER
$23.24
21% OFF Phone Price : $29.24
In Stock
Clutch 3951311
#5

Brake/clutch/gearcase/motor/pump diagram

Clutch

Part #3951311

Replaced by #285785

?
Manufacturer substitution
This part replaces 3951311. Substitute parts can look different from the original.
BEST SELLER
$29.44
17% OFF Phone Price : $35.44
In Stock
Drive Basket 388952
#1

Brake/clutch/gearcase/motor/pump diagram

Drive basket

Part #388952

Replaced by #W10820043

?
Manufacturer substitution
This part replaces 388952. Substitute parts can look different from the original.
BEST SELLER
$118.18
9% OFF Phone Price : $130.18
In Stock
Washer Drain Pump 3363394
#22

Brake/clutch/gearcase/motor/pump diagram

Washer drain pump

Part #3363394

Replaced by #WP3363394

?
Manufacturer substitution
This part replaces 3363394. Substitute parts can look different from the original.
BEST SELLER
$33.87
15% OFF Phone Price : $39.87
In Stock
Washer Suspension Spring 63907
#3

Machine base diagram

Washer suspension spring

Part #63907

Replaced by #WP63907

?
Manufacturer substitution
This part replaces 63907. Substitute parts can look different from the original.
BEST SELLER
$6.95
13% OFF Phone Price : $7.95
In Stock
Counterweight Spring (red) 388492
#15

Machine base diagram

Counterweight spring (red)

Part #388492

Replaced by #WPW10250667

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Manufacturer substitution
This part replaces 388492. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$3.81
21% OFF Phone Price : $4.81
In Stock
Suspension Pad 3363660
#18

Machine base diagram

Suspension pad

Part #3363660

Replaced by #285744

?
Manufacturer substitution
This part replaces 3363660. Substitute parts can look different from the original.
BEST SELLER
$10.72
16% OFF Phone Price : $12.72
In Stock
Washing Machine Washer 63292
#2

Brake/clutch/gearcase/motor/pump diagram

Washing machine washer

Part #63292

Replaced by #WP63292

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Manufacturer substitution
This part replaces 63292. Substitute parts can look different from the original.
BEST SELLER
$8.36
11% OFF Phone Price : $9.36
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Agitator 3361598
#20

Agitator/basket/tub diagram

Agitator

Part #3361598

Replaced by #285727

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Manufacturer substitution
This part replaces 3361598. Substitute parts can look different from the original.
BEST SELLER
$144.08
10% OFF Was : $160.08
In Stock
Drain Hose 3361805
#15

Rear panel diagram

Drain hose

Part #3361805

Replaced by #WPW10358149

?
Manufacturer substitution
This part replaces 3361805. Substitute parts can look different from the original.
BEST SELLER
$28.10
18% OFF Phone Price : $34.10
In Stock

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system...

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf...

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board...

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem...

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo...

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio...

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in...

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b...

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a...

Repair guides for upright freezers

How to replace a freezer door switch

How to replace a freezer door switch

When the door switch fails, the freezer can’t detect that the door is closed. Follow the steps in this repair guide to r...

Repair difficulty
Time required
15 minutes or less
How to replace a freezer thermistor

How to replace a freezer thermistor

When the thermistor can’t sense the freezer temperature, the freezer is colder or warmer than the set temperature. Follo...

Repair difficulty
Time required
45 minutes or less
How to replace a freezer evaporator fan

How to replace a freezer evaporator fan

Air won’t circulate to cool the freezer properly when the evaporator fan fails. Follow these step-by-step instructions t...

Repair difficulty
Time required
45 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

How to use your washing machine efficiently

How to use your washing machine efficiently

Find tips for using your washing machine efficiently to save energy and help reduce utility bills....

How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier....

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Top questions about Sears and Sears PartsDirect

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