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Genie
Garage Door Opener

Model # PMX 500-IC Official Genie garage door opener

Here are the diagrams and repair parts for Official Genie PMX-500-IC garage door opener, as well as links to manuals and error code tables, if available.

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Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 148 parts  |
Garage Door Opener Logic Board 36163R.S
#13

Service parts diagram

Garage door opener logic board

Part #36163R.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Light Socket 34322A.S
#13

Ac chain drive powerhead diagram

Garage door opener light socket

Part #34322A.S

The manufacturer no longer makes this part, and there's no substitute part

Bracket 37909R.S
#7A

Service parts diagram

Bracket

Part #37909R.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Emergency Release Rope 21123F.S
Garage door opener emergency release rope

Part #21123F.S

The manufacturer no longer makes this part, and there's no substitute part

Bracket 34439R.S
#6

Service parts diagram

Bracket

Part #34439R.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Trolley Release 20462R.S
#94

Ac chain drive belt/chain channel diagram

Garage door opener trolley release

Part #20462R.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Drive Shaft Retainer Clip 24311B17.S
#32

Ac chain drive powerhead diagram

Garage door opener drive shaft retainer clip

Part #24311B17.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Pulley Bushing 26002B.S
#28

Ac chaindrive pro rail diagram

Garage door opener pulley bushing

Part #26002B.S

The manufacturer no longer makes this part, and there's no substitute part

Garage Door Opener Keyless Entry Keypad 20235R.S
#16

Service parts diagram

Garage door opener keyless entry keypad

Part #20235R.S

The manufacturer no longer makes this part, and there's no substitute part

Wire Clip 37714S.S
#14

Service parts diagram

Wire clip

Part #37714S.S

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your garage door openers

Choose a symptom to see related garage door opener repairs.

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Why doesn't my garage door opener work?

Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor…

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Why does my garage door opener work intermittently?

Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors n…

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What preventive maintenance does my garage door opener need?

Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and for…

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Why won't my garage door opener open the garage door?

Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad …

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Why does my garage door opener open and close by itself?

Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit…

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Why won't my garage door opener fully open or close the garage door?

Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic contr…

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Why does my garage door opener reverse on its own?

Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage…

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Why is my garage door opener noisy?

Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose …

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Most common repair guides to help fix your garage door openers

These step-by-step repair guides will help you safely fix what’s broken on your garage door opener.

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How to replace a chain-drive garage door opener motor

How to replace a chain-drive garage door opener motor

Get your garage door moving again by replacing a defective motor in your garage door opener.…

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Repair difficulty
Time required
 60 minutes or less
How to replace a belt-drive garage door opener motor

How to replace a belt-drive garage door opener motor

The garage door won't move if the motor is defective. Here’s how to fix it.…

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Repair difficulty
Time required
 60 minutes or less
How to replace a garage door opener drive chain and cable assembly

How to replace a garage door opener drive chain and cable assembly

If your garage door won’t move, the chain and cable assembly on your garage door opener could be broken. Follow these st…

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Repair difficulty
Time required
 60 minutes or less

Effective articles & videos to help repair your garage door openers

Use the advice and tips in these articles and videos to get the most out of your garage door opener.

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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How to open a garage door with an opener manually

How to open a garage door with an opener manually

Learn how to open a garage door manually if power to your garage door opener fails.…

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