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Kenmore
Chest Freezer

Model # 25311711102 Official Kenmore freezer

Here are the diagrams and repair parts for Official Kenmore 25311711102 freezer, as well as links to manuals and error code tables, if available.

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  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 43 parts  |
Capacitor 216696700
#55

System diagram

Capacitor

Part #216696700

Replaced by #297286802

?
Manufacturer substitution
This part replaces 216696700. Substitute parts can look different from the original.
BEST SELLER
$38.69 | 
13% OFF Phone Price : $44.69
In Stock
Freezer Door Gasket 216480901
#1

Door diagram

Freezer door gasket

Part #216480901

Replaced by #216480911

?
Manufacturer substitution
This part replaces 216480901. Substitute parts can look different from the original.
$139.91 | 
8% OFF Phone Price : $151.91
In Stock
Freezer Inner Door Panel Rivet 5303212828
#27

Door diagram

Freezer inner door panel rivet

Part #5303212828

$19.49 | 
9% OFF Phone Price : $21.49
In Stock
Freezer Temperature Control Knob 216707200
#18

Cabinet diagram

Freezer temperature control knob

Part #216707200

$37.39 | 
14% OFF Phone Price : $43.39
In Stock
Freezer Temperature Control Thermostat 216787700
#21

Cabinet diagram

Freezer temperature control thermostat

Part #216787700

Replaced by #5304496559

?
Manufacturer substitution
This part replaces 216787700. Substitute parts can look different from the original.
This item is not returnable
$41.79 | 
13% OFF Phone Price : $47.79
In Stock
Screw 5303302714
#71

Cabinet diagram

Screw

Part #5303302714

Replaced by #131420300

?
Manufacturer substitution
This part replaces 5303302714. Substitute parts can look different from the original.
This item is not returnable
$15.80
In Stock
Grommet 5308002681
#27

System diagram

Grommet

Part #5308002681

Replaced by #216498900

?
Manufacturer substitution
This part replaces 5308002681. Substitute parts can look different from the original.
This item is not returnable
$13.39 | 
13% OFF Phone Price : $15.39
In Stock
Compressor 216820500
#29

System diagram

Compressor

Part #216820500

Replaced by #5304443412

?
Manufacturer substitution
This part replaces 216820500. Substitute parts can look different from the original.
$620.55
In Stock
Freezer Drain Plug (replaces 5306593887) 216502600
#3

Cabinet diagram

Freezer drain plug (replaces 5306593887)

Part #216502600

This item is not returnable
$13.04 | 
13% OFF Phone Price : $15.04
In Stock
Basket 216078600
#59

Cabinet diagram

Basket

Part #216078600

Replaced by #216848200

?
Manufacturer substitution
This part replaces 216078600. Substitute parts can look different from the original.
$40.43 | 
13% OFF Phone Price : $46.43
In Stock

Most common symptoms to help you fix your freestanding freezers

Choose a symptom to see related freezer repairs.

View all

Why is my freezer too warm?

Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, …

Read more

What should I do when my freezer's high-temperature alarm sounds?

Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co…

Read more

Why isn't my freezer cooling?

Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m…

Read more

Why is my freezer hot on the outside?

Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket…

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Why isn't my freezer running?

Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto…

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Why does my freezer have a lot of frost inside?

Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, …

Read more

Why don't the lights in my freezer work?

Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu…

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Why is my freezer so noisy?

Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, …

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Repair guides for chest freezers

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How to replace a freezer compressor start relay

How to replace a freezer compressor start relay

The compressor start relay starts the compressor. If the compressor won’t start, follow these steps to replace a defect…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a freezer temperature control thermostat

How to replace a freezer temperature control thermostat

The cold control thermostat regulates the freezer temperature. A defective cold control thermostat can prevent the compr…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a freezer lid gasket

How to replace a freezer lid gasket

The lid gasket prevents air and moisture from entering the freezer when the lid is closed. Follow these steps to replace…

Read more
Repair difficulty
Time required
 30 minutes or less

Effective articles & videos to help repair your freestanding freezers

Use the advice and tips in these articles and videos to get the most out of your freezer.

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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Freezer common questions

Freezer common questions

Benefit from other people's experience by checking on these frequently asked questions about freezers.…

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