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GE
Top-Mount Refrigerator

Model # TB12SAY Official GE refrigerator

Here are the diagrams and repair parts for Official GE TB12SAY refrigerator, as well as links to manuals and error code tables, if available.

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  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 156 parts  |
Power Cord WR23X108
#119A

Cabinet diagram

Power cord

Part #WR23X108

Replaced by #WR23X10300

?
Manufacturer substitution
This part replaces WR23X108. Substitute parts can look different from the original.
$22.68 | 
21% OFF Phone Price : $28.68
In Stock
Refrigerator Cabinet Sealer Plug WR2X4097
#124

Cabinet diagram

Refrigerator cabinet sealer plug

Part #WR2X4097

$17.96 | 
10% OFF Phone Price : $19.96
In Stock
Refrigerator Water Tubing Clip WR1X5278
#220B

Unit diagram

Refrigerator water tubing clip

Part #WR1X5278

$7.57 | 
12% OFF Phone Price : $8.57
In Stock
Screw WR1X1591
#210

Unit diagram

Screw

Part #WR1X1591

This item is not returnable
$6.51 | 
13% OFF Phone Price : $7.51
In Stock
Glide WR2X4978
#45

Cabinet diagram

Glide

Part #WR2X4978

$38.44
In Stock
Refrigerator Ice Tray WR30X196
#93

Cabinet diagram

Refrigerator ice tray

Part #WR30X196

Replaced by #WR30X311

?
Manufacturer substitution
This part replaces WR30X196. Substitute parts can look different from the original.
This item is not returnable
$7.88 | 
11% OFF Phone Price : $8.88
In Stock
Refrigerator Cable Clamp WR2X4445
#119B

Cabinet diagram

Refrigerator cable clamp

Part #WR2X4445

Replaced by #WR1X5278

?
Manufacturer substitution
This part replaces WR2X4445. Substitute parts can look different from the original.
$7.57 | 
12% OFF Phone Price : $8.57
In Stock
Support Liner & Brkr. Fr WR2X2698
#71

Cabinet diagram

Support liner & brkr. fr

Part #WR2X2698

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Nut Strip WR2X4198
#35B

Cabinet diagram

Refrigerator nut strip

Part #WR2X4198

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Latch Housing WR11X156
#21C

Doors diagram

Refrigerator latch housing

Part #WR11X156

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

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Why is frost building up in my refrigerator's freezer?

Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer o…

Read more

Why won't my refrigerator run?

Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost tim…

Read more

Why isn't my refrigerator cooling well?

Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condens…

Read more

Why is my freezer not cold enough?

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan…

Read more

Why won't my refrigerator ice maker make ice?

Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freeze…

Read more

Why won't my refrigerator cool at all?

Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, se…

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Why is water dripping from my refrigerator onto the floor?

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubin…

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What routine maintenance does my refrigerator need?

Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, cl…

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Most common repair guides to help fix your refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

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How to replace a refrigerator water valve

How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a refrigerator temperature control board

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature cont…

Read more
Repair difficulty
Time required
 30 minutes or less
How to clean refrigerator condenser coils

How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

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How to Replace the Water Filter in a Maytag Refrigerator

How to Replace the Water Filter in a Maytag Refrigerator

No matter what style Maytag refrigerator you have, we can walk you through replacing the water filter.…

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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How to prevent water dispenser and ice maker problems

How to prevent water dispenser and ice maker problems

If your refrigerator's ice maker isn't producing as much ice as it should, or water is flowing poorly from the dispenser…

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