Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Tips to find your model number
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Kenmore
Electric Wall Oven

Model # 6396965 Official Kenmore convection oven

Here are the diagrams and repair parts for Official Kenmore 6396965 convection oven, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 88 parts  |
Set Screw 9-0536
Set screw

Part #9-0536

The manufacturer no longer makes this part, and there's no substitute part

Sleeve 1-0462
#3

Buzzer assembly diagram

Sleeve

Part #1-0462

The manufacturer no longer makes this part, and there's no substitute part

Holder Knob 9-0502
#7

Orifice sub-assembly diagram

Holder knob

Part #9-0502

The manufacturer no longer makes this part, and there's no substitute part

Door Glass 1-0458A
#2

Door and leg assembly diagram

Door glass

Part #1-0458A

The manufacturer no longer makes this part, and there's no substitute part

Carton 3-0602A

#NI

All parts diagram

Carton

Part #3-0602A

The manufacturer no longer makes this part, and there's no substitute part

Handle Screw 9-0481
#8

Door and leg assembly diagram

Handle screw

Part #9-0481

The manufacturer no longer makes this part, and there's no substitute part

Harness 2-0718
#1

Buzzer assembly diagram

Harness

Part #2-0718

The manufacturer no longer makes this part, and there's no substitute part

Insulator 1-0587
#2

Main body assembly diagram

Insulator

Part #1-0587

The manufacturer no longer makes this part, and there's no substitute part

Drip Pan 1-0473

#NI

All parts diagram

Drip pan

Part #1-0473

The manufacturer no longer makes this part, and there's no substitute part

Handle 1-0442A
#7

Door and leg assembly diagram

Handle

Part #1-0442A

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your wall oven

Choose a symptom to see related wall oven repairs.

View all

Why isn't my wall oven at the temperature I set?

Main causes: faulty oven temperature sensor, control system problem, weak burner igniter, damaged oven element…

Read more

Why won't my wall oven bake?

Main causes: broken bake element, bad bake burner igniter, tripped thermal switch, control system failure…

Read more

Why won't my wall oven broil?

Main causes: broken broil element, faulty broil burner igniter, control system failure…

Read more

Why won't my wall oven door unlock?

Main causes: bad oven door lock assembly, faulty electronic control board, wiring failure…

Read more

Why won't my wall oven heat?

Main causes: lack of gas supply, broken igniter, tripped circuit breaker, broken oven element, tripped thermal fuse, con…

Read more

Why doesn't my wall oven work?

Main causes: lack of electrical power, bad electronic control board, faulty oven control thermostat…

Read more

Most common repair guides to help fix your wall oven

These step-by-step repair guides will help you safely fix what’s broken on your wall oven.

View all
How to replace a wall oven thermal fuse

How to replace a wall oven thermal fuse

The thermal fuse trips to prevent the over from excessively overheating. The oven won't heat again until you replace the…

Read more
Repair difficulty
Time required
 60 minutes or less
How to replace a wall oven control thermostat

How to replace a wall oven control thermostat

Get your oven temperature under your control by replacing a faulty oven control thermostat.…

Read more
Repair difficulty
Time required
 60 minutes or less
How to replace a wall oven door outer glass panel

How to replace a wall oven door outer glass panel

Learn how to replace a damaged outer window panel on your wall oven door with these step-by-step instructions. …

Read more
Repair difficulty
Time required
 45 minutes or less

Effective articles & videos to help repair your wall oven

Use the advice and tips in these articles and videos to get the most out of your wall oven.

View all
5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

Get tips on completing essential holiday cleaning tasks to brighten your home.…

Read more
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

Read more

Parts & More