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Whirlpool
Dishwasher

Model # DU960PWKQ0 Official Whirlpool dishwasher

Here are the diagrams and repair parts for Official Whirlpool DU960PWKQ0 dishwasher, as well as links to manuals and error code tables, if available.

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Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Owner’s manual
Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 86 parts  |
Dishwasher Terminal Block Cover 300068
#42

Tub assembly diagram

Dishwasher terminal block cover

Part #300068

This item is not returnable
$25.29 | 
19% OFF Phone Price : $31.29
In Stock
Dishwasher Wire Harness Retainer 3376405
#14

Frame and console/literature diagram

Dishwasher wire harness retainer

Part #3376405

$9.79 | 
9% OFF Phone Price : $10.79
In Stock
Dishwasher Heating Element Support Bracket 3379740
#53

Tub assembly diagram

Dishwasher heating element support bracket

Part #3379740

$36.58
In Stock
Dishwasher Water Feed Tube Seal 9742953
#1

Upper dishrack and water feed diagram

Dishwasher water feed tube seal

Part #9742953

$18.89 | 
10% OFF Phone Price : $20.89
In Stock
Dishwasher Rinse-aid Dispenser Drip Cover (replaces 3369830) 3371569
#16

Inner door diagram

Dishwasher rinse-aid dispenser drip cover (replaces 3369830)

Part #3371569

$36.03 | 
14% OFF Phone Price : $42.03
In Stock
Kirkland Dishwasher Silverware Basket Retainer, Right 8268868
#15

Lower dishrack diagram

Kirkland dishwasher silverware basket retainer, right

Part #8268868

$33.60
In Stock
Dishwasher Tine Tip Set, 125-pack (gray) (replaces 12022, 676457) 676458
#NI

Miscellaneous/optional diagram

Dishwasher tine tip set, 125-pack (gray) (replaces 12022, 676457)

Part #676458

This item is not returnable
$23.49 | 
20% OFF Phone Price : $29.49
In Stock
Dishwasher Drain Hose Cap 3371748
#34

Pump and motor diagram

Dishwasher drain hose cap

Part #3371748

This item is not returnable
$7.28 | 
12% OFF Phone Price : $8.28
In Stock
Kirkland Dishwasher Silverware Basket Clip 8268867
#14

Lower dishrack diagram

Kirkland dishwasher silverware basket clip

Part #8268867

$33.60
In Stock
Inglis Dishwasher Cup Shelf Retainer Clip (replaces Wp3369913) 8268826
#23

Upper dishrack and water feed diagram

Inglis dishwasher cup shelf retainer clip (replaces wp3369913)

Part #8268826

$18.89 | 
10% OFF Phone Price : $20.89
In Stock

Most common symptoms to help you fix your dishwashers

Choose a symptom to see related dishwasher repairs.

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Why is my dishwasher noisy?

Main causes: glass or popcorn kernel stuck in the chopper blade, drain line vibrating against the cabinet, debris in was…

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Why don't my dishes get dry?

Main causes: not using rinse aid, rinse aid dispenser failure, broken heating element, malfunctioning vent, drying fan f…

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Why is my dishwasher leaking?

Main causes: damaged or stuck spray arm, leaking door seal, damaged door hinge, leaky heating element water seal, cracke…

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Why won't my dishwasher drain?

Main causes: clogged kitchen sink drain, clogged drain hose, drain check valve damaged, drain pump failure, control syst…

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Why does my dishwasher door drop open too fast?

Main causes: broken door spring, damaged or broken door hinge…

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Why does my dishwasher stop mid-cycle?

Main causes: broken door latch, tripped circuit breaker, broken heating element, faulty vent fan, sensor failure, contro…

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Why can't I adjust the dishwasher rack height?

Main cause: damaged rack height adjuster…

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Why isn't my dishwasher getting dishes clean?

Main causes: improper loading, low water temperature, improper detergent dosage, detergent dispenser failure, spray arm …

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Why won't my dishwasher start?

Main causes: light switch beside the sink turned off, lack of power, bad dishwasher door switch, control system failure,…

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Most common repair guides to help fix your dishwashers

These step-by-step repair guides will help you safely fix what’s broken on your dishwasher.

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How to replace a dishwasher high-limit thermostat

How to replace a dishwasher high-limit thermostat

Follow these steps to replace the high-limit thermostat in your dishwasher if prevents the heating element from heating.…

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Repair difficulty
Time required
 30 minutes or less
How to replace a dishwasher door outer panel

How to replace a dishwasher door outer panel

If your dishwasher door is dented or you want it to match your cabinets or other appliances, this guide shows how to rep…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a dishwasher thermal fuse

How to replace a dishwasher thermal fuse

A completely dead control panel often indicates that the thermal fuse on the electronic control board is blown; follow t…

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Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your dishwashers

Use the advice and tips in these articles and videos to get the most out of your dishwasher.

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5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

Get tips on completing essential holiday cleaning tasks to brighten your home.…

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

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