Citizen
Office

Model # HSP 500/550 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen HSP-500-550 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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ALL PARTS
Showing 10 of 174 parts  |

Adjust Bushing Z0040-01
Adjust bushing

Part #Z0040-01

The manufacturer no longer makes this part, and there's no substitute part

Tractor Frame L Z0454-02
Tractor frame l

Part #Z0454-02

The manufacturer no longer makes this part, and there's no substitute part

Friction Control Gear Z0053-01
Friction control gear

Part #Z0053-01

The manufacturer no longer makes this part, and there's no substitute part

Paper End Switch Z8003-11
Paper end switch

Part #Z8003-11

The manufacturer no longer makes this part, and there's no substitute part

Technical Manual, Hsp500/550 Z99711-110

#NI

All parts diagram

Technical manual, hsp500/550

Part #Z99711-110

The manufacturer no longer makes this part, and there's no substitute part

Paper Feed Motor Z0805-12
#38

Drawing no. 2 mechanism unit (hsp-500) diagram

Paper feed motor

Part #Z0805-12

The manufacturer no longer makes this part, and there's no substitute part

E Ring E3 Z94330-00
E ring e3

Part #Z94330-00

The manufacturer no longer makes this part, and there's no substitute part

Paper End Lever U Z0048-01
Paper end lever u

Part #Z0048-01

The manufacturer no longer makes this part, and there's no substitute part

Frame Support Z0044-11
#45

Drawing no. 2 mechanism unit (hsp-500) diagram

Frame support

Part #Z0044-11

The manufacturer no longer makes this part, and there's no substitute part

User Manual, Hsp500/550 Z99762-040

#NI

All parts diagram

User manual, hsp500/550

Part #Z99762-040

The manufacturer no longer makes this part, and there's no substitute part

Symptoms for gas cooktops

Main causes: burner igniter switch failure, bad spark module, dirty or damaged spark electrode, wiring failure, lack of …

Main causes: gas supply problem, faulty pressure regulator, clogs in burner or orifice, burner valve failure…

Main causes: stuck burner igniter switch, wet igniter switch contacts, faulty spark module…

Repair guides for gas cooktops

How to replace a spark module on a gas cooktop

How to replace a spark module on a gas cooktop

No flame on your gas cooktop? Installing a new spark module could be the fix you need.…

Repair difficulty
Time required
 30 minutes or less
How to replace a spark igniter switch on a gas cooktop

How to replace a spark igniter switch on a gas cooktop

Follow these step-by-step instructions to fix the surface burner ignition system on your gas cooktop by replacing the sp…

Repair difficulty
Time required
 45 minutes or less

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