Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Tips to find your model number
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Hotpoint
Top-Mount Refrigerator

Model # CTG21GABGRWW Official Hotpoint refrigerator - b series

Here are the diagrams and repair parts for Official Hotpoint CTG21GABGRWW refrigerator - b series, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 160 parts  |
Refrigerator Evaporator Drip Pan WR17X2243
#622

Compartment separator diagram

Refrigerator evaporator drip pan

Part #WR17X2243

$43.96 | 
12% OFF Phone Price : $49.96
In Stock
Refrigerator Door Shelf Rail WR71X10077
#126

Fresh food door diagram

Refrigerator door shelf rail

Part #WR71X10077

$54.93 | 
10% OFF Phone Price : $60.93
In Stock
Heater Mullion WR51X10009
#219

Cabinet parts diagram

Heater mullion

Part #WR51X10009

$47.99
In Stock
Refrigerator Mounting Screw WZ05X0246
#689

Unit parts diagram

Refrigerator mounting screw

Part #WZ05X0246

This item is not returnable
$2.16
In Stock
Washer Screw WZ06X0133
#679

Compartment separator diagram

Washer screw

Part #WZ06X0133

This item is not returnable
$2.16
In Stock
Refrigerator Door Handle WR12X0553
Refrigerator door handle

Part #WR12X0553

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Hinge Shim WR13X0717
#274

Cabinet parts diagram

Refrigerator hinge shim

Part #WR13X0717

The manufacturer no longer makes this part, and there's no substitute part

Refrigerator Gasket WR14X0384
#221

Shelf parts diagram

Refrigerator gasket

Part #WR14X0384

The manufacturer no longer makes this part, and there's no substitute part

Cvr Duct Lh WR17X4056
#625A

Compartment separator diagram

Cvr duct lh

Part #WR17X4056

The manufacturer no longer makes this part, and there's no substitute part

Leveling Nut WR01X1815
#286

Cabinet parts diagram

Leveling nut

Part #WR01X1815

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

View all

Why is frost building up in my refrigerator's freezer?

Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer o…

Read more

Why won't my refrigerator run?

Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost tim…

Read more

Why isn't my refrigerator cooling well?

Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condens…

Read more

Why is my freezer not cold enough?

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan…

Read more

Why won't my refrigerator ice maker make ice?

Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freeze…

Read more

Why won't my refrigerator cool at all?

Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, se…

Read more

Why is water dripping from my refrigerator onto the floor?

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubin…

Read more

What routine maintenance does my refrigerator need?

Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, cl…

Read more

Most common repair guides to help fix your refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

View all
How to replace a refrigerator water valve

How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a refrigerator temperature control board

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature cont…

Read more
Repair difficulty
Time required
 30 minutes or less
How to clean refrigerator condenser coils

How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

View all
How to Replace the Water Filter in a Maytag Refrigerator

How to Replace the Water Filter in a Maytag Refrigerator

No matter what style Maytag refrigerator you have, we can walk you through replacing the water filter.…

Read more
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
How to prevent water dispenser and ice maker problems

How to prevent water dispenser and ice maker problems

If your refrigerator's ice maker isn't producing as much ice as it should, or water is flowing poorly from the dispenser…

Read more

Parts & More