Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Preway
Heating & Cooling

Model # BI28C-EM Official Preway fireplace

Here are the diagrams and repair parts for Official Preway BI28C-EM fireplace, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 123 parts  |
Frame Y14882
#24A

Replacement parts diagram

Frame

Part #Y14882

The manufacturer no longer makes this part, and there's no substitute part

Cord K9541
#69

Optional equipment diagram

Cord

Part #K9541

The manufacturer no longer makes this part, and there's no substitute part

Grate 84026
#78A

Optional equipment diagram

Grate

Part #84026

The manufacturer no longer makes this part, and there's no substitute part

Grate 84028
#78B

Optional equipment diagram

Grate

Part #84028

The manufacturer no longer makes this part, and there's no substitute part

Pipe 18 42-84318
#77

Optional equipment diagram

Pipe 18

Part #42-84318

The manufacturer no longer makes this part, and there's no substitute part

Thimble Y14243
#28

Replacement parts diagram

Thimble

Part #Y14243

The manufacturer no longer makes this part, and there's no substitute part

Shield T19004
#12B

Replacement parts diagram

Shield

Part #T19004

The manufacturer no longer makes this part, and there's no substitute part

Flashing Y12281
#53

Replacement parts diagram

Flashing

Part #Y12281

The manufacturer no longer makes this part, and there's no substitute part

Door Y14726
#42D

Replacement parts diagram

Door

Part #Y14726

The manufacturer no longer makes this part, and there's no substitute part

Motor K16739
#66

Optional equipment diagram

Motor

Part #K16739

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your wall oven

Choose a symptom to see related wall oven repairs.

View all

Why isn't my wall oven at the temperature I set?

Main causes: faulty oven temperature sensor, control system problem, weak burner igniter, damaged oven element…

Read more

Why won't my wall oven bake?

Main causes: broken bake element, bad bake burner igniter, tripped thermal switch, control system failure…

Read more

Why won't my wall oven broil?

Main causes: broken broil element, faulty broil burner igniter, control system failure…

Read more

Why won't my wall oven door unlock?

Main causes: bad oven door lock assembly, faulty electronic control board, wiring failure…

Read more

Why won't my wall oven heat?

Main causes: lack of gas supply, broken igniter, tripped circuit breaker, broken oven element, tripped thermal fuse, con…

Read more

Why doesn't my wall oven work?

Main causes: lack of electrical power, bad electronic control board, faulty oven control thermostat…

Read more

Most common repair guides to help fix your wall oven

These step-by-step repair guides will help you safely fix what’s broken on your wall oven.

View all
How to replace a wall oven thermal fuse

How to replace a wall oven thermal fuse

The thermal fuse trips to prevent the over from excessively overheating. The oven won't heat again until you replace the…

Read more
Repair difficulty
Time required
 60 minutes or less
How to replace a wall oven control thermostat

How to replace a wall oven control thermostat

Get your oven temperature under your control by replacing a faulty oven control thermostat.…

Read more
Repair difficulty
Time required
 60 minutes or less
How to replace a wall oven door outer glass panel

How to replace a wall oven door outer glass panel

Learn how to replace a damaged outer window panel on your wall oven door with these step-by-step instructions. …

Read more
Repair difficulty
Time required
 45 minutes or less

Effective articles & videos to help repair your wall oven

Use the advice and tips in these articles and videos to get the most out of your wall oven.

View all
5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

5 Holiday Cleaning Tasks Essential to Boosting Your Home’s Image

Get tips on completing essential holiday cleaning tasks to brighten your home.…

Read more
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

Read more

Parts & More