Model # JC15 Official Jenn-Air freezer

Here are the diagrams and repair parts for Official Jenn-Air JC15 freezer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

Click a diagram to see the parts shown on that diagram.
In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

Filters

Gaskets & Seals

Screws

ALL PARTS

Showing 10 of 28 parts |

#13

Chest freezer diagram

Drier

Part #13900

Replaced by #WPW10143759

$20.87

22% OFF Phone Price : $26.87

In Stock

Qty

#40A

Chest freezer diagram

Screw

Part #400015-103

Replaced by #W11233072

$16.79

11% OFF Phone Price : $18.79

In Stock

Qty

#39A

Chest freezer diagram

Screw

Part #400016-1

Replaced by #W11233072

$16.79

11% OFF Phone Price : $18.79

In Stock

Qty

Panel, frz. door (alm) - series 11

Part #NO LONGER AVAILABLE

The manufacturer no longer makes this part, and there's no substitute part

#42

Chest freezer diagram

Socket

Part #56317-3

The manufacturer no longer makes this part, and there's no substitute part

Chest freezer diagram

Sub 62165-1

Part #52778-1

The manufacturer no longer makes this part, and there's no substitute part

Chest freezer diagram

Wire basket

Part #57461-3

The manufacturer no longer makes this part, and there's no substitute part

#24

Chest freezer diagram

Knob

Part #20095-3

The manufacturer no longer makes this part, and there's no substitute part

#23

Chest freezer diagram

Key

Part #61859-1

The manufacturer no longer makes this part, and there's no substitute part

#25

Chest freezer diagram

15t7n lamp

Part #20174-5

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your freestanding freezers

Choose a symptom to see related freezer repairs.

View all

Why is my freezer too warm?

Main causes: excessive frost, bad defrost heater, bad defrost bi-metal, control system failure, low refrigerant charge, ...

What should I do when my freezer's high-temperature alarm sounds?

Main causes: lack of power, bad compressor, refrigerant leak, bad thermistor, defrost system failure, dirty condenser co...

Why isn't my freezer cooling?

Main causes: compressor failure, no refrigerant, faulty sensor, control failure, broken defrost heater, bad defrost bi-m...

Why is my freezer hot on the outside?

Main causes: dirty condenser coils, condenser fan failure, dirty bottom front grill, leaky door or lid gasket...

Why isn't my freezer running?

Main causes: lack of power, control system failure, broken compressor start relay, locked up compressor, compressor moto...

Why does my freezer have a lot of frost inside?

Main causes: damaged door or lid gasket, cracked cabinet liner, bad defrost bi-metal thermostat, broken defrost heater, ...

Why don't the lights in my freezer work?

Main causes: burned out light bulb, bad door or lid switch, faulty LED light board, wiring failure, control system failu...

Why is my freezer so noisy?

Main causes: leaky door or lid gasket, broken defrost heater, bad defrost bi-metal thermostat, defrost control failure, ...

Repair guides for chest freezers

View all

How to replace a freezer compressor start relay

The compressor start relay starts the compressor. If the compressor won’t start, follow these steps to replace a defect...

Repair difficulty

Time required

15 minutes or less

How to replace a freezer temperature control thermostat

The cold control thermostat regulates the freezer temperature. A defective cold control thermostat can prevent the compr...

Repair difficulty

Time required

15 minutes or less

How to replace a freezer lid gasket

The lid gasket prevents air and moisture from entering the freezer when the lid is closed. Follow these steps to replace...

Repair difficulty

Time required

30 minutes or less

Effective articles & videos to help repair your freestanding freezers

Use the advice and tips in these articles and videos to get the most out of your freezer.

View all

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier....

Top questions about Sears and Sears PartsDirect

Freezer common questions

Benefit from other people's experience by checking on these frequently asked questions about freezers....

Model # JC15 Official Jenn-Air freezer

Model diagram and schematic

SEARCH WITHIN THIS MODEL

Most common symptoms to help you fix your freestanding freezers

Why is my freezer too warm?

What should I do when my freezer's high-temperature alarm sounds?

Why isn't my freezer cooling?

Why is my freezer hot on the outside?

Why isn't my freezer running?

Why does my freezer have a lot of frost inside?

Why don't the lights in my freezer work?

Why is my freezer so noisy?

Repair guides for chest freezers

How to replace a freezer compressor start relay

How to replace a freezer temperature control thermostat

How to replace a freezer lid gasket

Effective articles & videos to help repair your freestanding freezers

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Top questions about Sears and Sears PartsDirect

Freezer common questions

Parts & More

Stay Connected

Quick links

Let us help you

More resources