Citizen
Office

Model # MATE 12 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen MATE-12 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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ALL PARTS
Showing 10 of 65 parts  |

(a-19) Keyswitch 214052
#16

Citizen mate 12 diagram

(a-19) keyswitch

Part #214052

The manufacturer no longer makes this part, and there's no substitute part

(a-26) Spare Db9 Cover Plate 214061
#22

Citizen mate 12 diagram

(a-26) spare db9 cover plate

Part #214061

The manufacturer no longer makes this part, and there's no substitute part

Hard Disk Cable 214021
#45

Citizen mate 12 diagram

Hard disk cable

Part #214021

The manufacturer no longer makes this part, and there's no substitute part

Security Key #121 214020
#64

Citizen mate 12 diagram

Security key #121

Part #214020

The manufacturer no longer makes this part, and there's no substitute part

Washer 214070
#31

Citizen mate 12 diagram

Washer

Part #214070

The manufacturer no longer makes this part, and there's no substitute part

(e-4) Mouse Label N/P
(e-4) mouse label

Part #N/P

The manufacturer no longer makes this part, and there's no substitute part

(a-13) Keyswitch Bracket 214046
#10

Citizen mate 12 diagram

(a-13) keyswitch bracket

Part #214046

The manufacturer no longer makes this part, and there's no substitute part

(c-6) Mouse Cable 214003
#44

Citizen mate 12 diagram

(c-6) mouse cable

Part #214003

The manufacturer no longer makes this part, and there's no substitute part

Speaker Bracket 214072
#35

Citizen mate 12 diagram

Speaker bracket

Part #214072

The manufacturer no longer makes this part, and there's no substitute part

Speaker 214067
#34

Citizen mate 12 diagram

Speaker

Part #214067

The manufacturer no longer makes this part, and there's no substitute part

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