Citizen
Office

Model # MATE 12 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen MATE-12 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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Showing 10 of 65 parts  |

(a-10) Rear Cover Panel Screw 214041
#8

Citizen mate 12 diagram

(a-10) rear cover panel screw

Part #214041

The manufacturer no longer makes this part, and there's no substitute part

(c-1) Serial Cable (internal) 214000
#39

Citizen mate 12 diagram

(c-1) serial cable (internal)

Part #214000

The manufacturer no longer makes this part, and there's no substitute part

(a-3) Ground Spring 214039
#3

Citizen mate 12 diagram

(a-3) ground spring

Part #214039

The manufacturer no longer makes this part, and there's no substitute part

User's Manual 213464
#65

Citizen mate 12 diagram

User's manual

Part #213464

The manufacturer no longer makes this part, and there's no substitute part

(a-5) Lower Drive Bezel 214096
#5

Citizen mate 12 diagram

(a-5) lower drive bezel

Part #214096

The manufacturer no longer makes this part, and there's no substitute part

Washer 214070
#31

Citizen mate 12 diagram

Washer

Part #214070

The manufacturer no longer makes this part, and there's no substitute part

Cable Clip 214025
#48

Citizen mate 12 diagram

Cable clip

Part #214025

The manufacturer no longer makes this part, and there's no substitute part

(a-8) Key Lock Label 214042
#7

Citizen mate 12 diagram

(a-8) key lock label

Part #214042

The manufacturer no longer makes this part, and there's no substitute part

(e-1) Voltage Label 214027
#50

Citizen mate 12 diagram

(e-1) voltage label

Part #214027

The manufacturer no longer makes this part, and there's no substitute part

Motherboard W/o Ega 214058
#28

Citizen mate 12 diagram

Motherboard w/o ega

Part #214058

The manufacturer no longer makes this part, and there's no substitute part

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