Citizen
Office

Model # MATE 12 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen MATE-12 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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Showing 10 of 65 parts  |

(e-2) Fcc/ul Label 214028
#51

Citizen mate 12 diagram

(e-2) fcc/ul label

Part #214028

The manufacturer no longer makes this part, and there's no substitute part

(a-3) Ground Spring 214039
#3

Citizen mate 12 diagram

(a-3) ground spring

Part #214039

The manufacturer no longer makes this part, and there's no substitute part

Cable Clip 214025
#48

Citizen mate 12 diagram

Cable clip

Part #214025

The manufacturer no longer makes this part, and there's no substitute part

(e-1) Voltage Label 214027
#50

Citizen mate 12 diagram

(e-1) voltage label

Part #214027

The manufacturer no longer makes this part, and there's no substitute part

Motherboard W/o Ega 214058
#28

Citizen mate 12 diagram

Motherboard w/o ega

Part #214058

The manufacturer no longer makes this part, and there's no substitute part

Nylon Standoff 214068
#30

Citizen mate 12 diagram

Nylon standoff

Part #214068

The manufacturer no longer makes this part, and there's no substitute part

(a-27) Spare Db25 Cover Plate 214062
#23

Citizen mate 12 diagram

(a-27) spare db25 cover plate

Part #214062

The manufacturer no longer makes this part, and there's no substitute part

(a-9) Chassis Cover 214044
#1

Citizen mate 12 diagram

(a-9) chassis cover

Part #214044

The manufacturer no longer makes this part, and there's no substitute part

Ms-dos Ref. Manual 213462
#67

Citizen mate 12 diagram

Ms-dos ref. manual

Part #213462

The manufacturer no longer makes this part, and there's no substitute part

(d-4) Wire Clip 214026
#49

Citizen mate 12 diagram

(d-4) wire clip

Part #214026

The manufacturer no longer makes this part, and there's no substitute part

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