Citizen
Office

Model # MATE 12 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen MATE-12 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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Showing 10 of 65 parts  |

(c-5) Printer Cable Db25 214001
#43

Citizen mate 12 diagram

(c-5) printer cable db25

Part #214001

The manufacturer no longer makes this part, and there's no substitute part

Security Key #121 214020
#64

Citizen mate 12 diagram

Security key #121

Part #214020

The manufacturer no longer makes this part, and there's no substitute part

Speaker Bracket 214072
#35

Citizen mate 12 diagram

Speaker bracket

Part #214072

The manufacturer no longer makes this part, and there's no substitute part

Hard Disk Cable 214021
#45

Citizen mate 12 diagram

Hard disk cable

Part #214021

The manufacturer no longer makes this part, and there's no substitute part

Technical Ref. Manual 213465
#68

Citizen mate 12 diagram

Technical ref. manual

Part #213465

The manufacturer no longer makes this part, and there's no substitute part

Fd Drive Assembly 214016
#32

Citizen mate 12 diagram

Fd drive assembly

Part #214016

The manufacturer no longer makes this part, and there's no substitute part

(a-14) Reset Switch Cable 214048
#11

Citizen mate 12 diagram

(a-14) reset switch cable

Part #214048

The manufacturer no longer makes this part, and there's no substitute part

Power Cord 214019
#63

Citizen mate 12 diagram

Power cord

Part #214019

The manufacturer no longer makes this part, and there's no substitute part

Mate/12 Name Plate 214085
#52

Citizen mate 12 diagram

Mate/12 name plate

Part #214085

The manufacturer no longer makes this part, and there's no substitute part

Hard Disk Drive (hdd) 214017
#36

Citizen mate 12 diagram

Hard disk drive (hdd)

Part #214017

The manufacturer no longer makes this part, and there's no substitute part

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