Official General office parts

Common General office equipment failures

• No power. Lack of power can be caused by a tripped overload switch in the equipment. Check for an overload switch and reset the switch if it's tripped. If you're unsure whether your equipment has an overload switch, check the owner's manual for information about switches in the equipment. A failed transformer, bad control board or faulty power cord can also prevent office equipment from powering up.
• Paper jam. Don't overload paper bins and refill paper bins when they're nearly empty to help prevent paper jams. Monitor the machine as it's running and clear any paper jams quickly to avoid equipment damage. Have a service technician remove jammed paper if you're unable to clear the paper jam yourself.
• Stuck button. A stuck button on the control panel can prevent the equipment from operating. Try to free up a stuck button by pressing firmly around the edges of the button. If you're unable to free up a stuck button, you'll likely need to replace the user interface or control panel. Have a service technician replace the control panel or user interface if you're unable to complete the repair yourself.

Top-selling General office equipment parts

• Printer toner cartridges. Toner cartridges store the printer ink and distribute the ink during printing.
• Paper feeder. The paper feeder holds blank paper and automatically feed the paper through the machine during printing.
• USB connector port. The USB connector port connects the printer to a computer or tablet using a USB cable.
• Print head. The print head delivers ink to the paper during printing.