Official Whirlpool freestanding ice maker parts

Cleaning your Whirlpool freestanding ice maker with cleaning solution

• Order the ice maker cleaning solution for your freestanding ice maker.
• To begin the cleaning process, press the On/Off button on your ice maker. Wait for 5 to 10 minutes for the ice to fall into the storage bin then remove all ice from the storage bin.
• Unscrew the drain cap from the bottom of the water pan and drain all water from the water pan.
• Reinstall the drain cap on the water pan.
• Pour the cleaning solution into the water pan then dilute the solution with 2 bottles of water.
• Press the Clean button to start the cleaning cycle.
• After the clean cycle, check for cleaning solution in the water pan. Repeat the clean cycle if cleaning solution remains in the water pan after the cleaning cyle.
• Press the On/Off button to resume ice production after cleaning is complete.

Fixing your Whirlpool freestanding ice maker when it quits running

If the ice maker has no power at all, there could be problems with the electrical outlet or circuit breaker. First, check the electrical outlet by plugging a small appliance into the outlet to see if it has power. If not, reset the house circuit breaker for the outlet. If it still doesn't have power, have an electrician repair the outlet. If the electrical outlet is okay, unplug the ice maker and check the power cord for damage. Replace the power cord if it's damaged.

If the ice maker will not run even though it has electrical power (the control panel powers up but the compressor and fans won't run), there could be a problem with the electronic control board, ice bin thermistor, evaporator thermistor or internal ice maker wiring.

A power surge through the electrical lines may have disabled the electronic control board. Try resetting the electronic control board by unplugging the ice maker for one minute and then restoring power. If the ice maker doesn't run after restoring electrical power, you may need to replace the electronic control board.

A failed ice bin thermistor can also prevent the ice maker from running. Unplug the ice maker and check the wiring connections on the thermistor. Reconnect loose wires or repair broken wires. If the wires are okay, check the resistance of the ice bin thermistor using a multimeter and replace the thermistor if you don't measure correct resistance. Refer to your ice maker's tech sheet for the ice bin thermistor's resistance specifications. The tech sheet is often located inside the control panel or on the back of the ice maker.