Official Zenith video equipment parts

Troubleshooting your Zenith video equipment when it won't power up

• If you're using the remote control to attempt to power up the video equipment, try using the power button on the video equipment.
• If the video equipment won't power up when you press the power button, check the power cord. Plug the video equipment power cord securely into the electrical wall outlet if the outlet cord plug is loose.
• If the video equipment power cord is properly plugged into the electrical wall outlet, check the electrical outlet for power by plugging a different item into the wall outlet. If the wall outlet is dead, reset the house circuit breaker for the wall outlet. Have an electrician repair the wall outlet if it remains dead after resetting the house circuit breaker.
• If you have the video equipment plugged into a surge protector, check for a tripped circuit breaker on the surge protector. Reset the surge protector circuit breaker if it's tripped.
• If the video equipment is getting power through the power cord but won't power up, you may need to replace the power control board in the video equipment.

Steps to take when the television won't play your Zenith video equipment's video

• Check the television settings and select the correct video input source on the television if necessary.
• Check the HDMI or video cable connections on the back of the video equipment and the television. Reconnect any loose cables. Connect the cables correctly if the cables were connected to the wrong jacks.
• Check the DVD disc or video cassette to make sure it's inserted in the tray properly. The label of the DVD disc should be facing upward.
• Check the DVD disc for deposits or scratches. Clean the DVD disc thoroughly if you find spills or deposits on the disc.
• Reset the video equipment's control board by unplugging the video equipment from the electrical wall outlet for several minutes. Plug the video equipment power cord back in to the electrical outlet and attempt to play the DVD disc or video cassette again.