August 25, 2016

Samsung front-load washer nd error code

Samsung front-load washer nd error code.
Samsung front-load washer nd error code.

The nd error code on your Samsung front-load washer means water isn’t draining from the washer. The likely causes are a stopped-up washer drain or a clogged drain pump filter.

Stopped-up drain

First, check the washer drain by pulling the washer drain hose out of the standpipe and then pouring a gallon of water into the standpipe to see if the washer drain is clear. The standpipe will overflow if the washer drain is clogged. If the washer drain is clogged, push a plumber's snake through the standpipe to clear it.

Before putting the washer drain hose back into the standpipe, use your hand to clear any lint or debris from the end of the drain hose. Return the hose to the standpipe and run a Rinse + Spin cycle to drain the water from the washer and spin the load.

Clogged drain filter

If the washer drain is clear, drain the water out of the washer so you can check the drain pump filter for a clog. To drain it, place the suction hose of a wet/dry shop vac over the end of the drain hose. Use your hand to seal any gap between the drain hose and vacuum hose, and turn on the shop vac to drain the water out of the tub.

Now that you've drained the water from the washer tub, clear the drain pump filter using this procedure.

  1. Place a shallow pan in front of the filter door at the bottom of the washer to collect water left in the tub.

  2. Open the drain pump filter door, pull out the drain tube and remove the drain tube plug. Allow any water left in the washer to drain into the pan.

  3. Pull the filter out of the pump and clear any debris from the filter and pump housing.

  4. Reinsert the filter into the pump.

  5. Reinstall the plug in the drain tube and put the drain tube into the drain pump housing.

  6. Close the drain pump filter door.

If you found a clog in the filter, run the Rinse + Spin cycle to remove water left in the wash load.

Other possible problems

These basic tips should help you clear the Samsung washer nd code. However, if your washing machine still won't drain after clearing the drain, then you may need to replace the drain pump.

A wiring failure or control problem also could prevent the washer from draining. Check out our washer repair help page for more troubleshooting tips and repair guides.

Have a service technician examine and repair the washing machine if you can’t fix the drain problem and clear the Samsung washer nd code on your own.

Symptoms for front-load washers

Main causes: bad door lock assembly, wiring failure, bad electronic control board, drain system failure, bad water-level...

Main causes: leaky water supply hoses, clogged drain system, torn door boot, cracked outer tub, overfilling...

Main causes: garments left in the washer, damaged spin basket, worn outer tub bearing, faulty drive motor, bad electroni...

Repair guides for front-load washers

How to replace a water inlet valve on a front-load washer

How to replace a water inlet valve on a front-load washer

The water valve assembly is the gatekeeper for water entering your front-load washer. You can replace it yourself, follo...

Repair difficulty
Time required
30 minutes or less
How to replace a motor control board on a front-load washer

How to replace a motor control board on a front-load washer

The motor control board makes sure the motor spins in the right direction and at the right speed. You can install a new ...

Repair difficulty
Time required
30 minutes or less
How to replace the user interface board in a front-load washer

How to replace the user interface board in a front-load washer

Follow these steps to replace the user interface board in your front-load washer if the buttons or lights are broken....

Repair difficulty
Time required
30 minutes or less

Articles and videos for front-load washers

How to use your washing machine efficiently

How to use your washing machine efficiently

Find tips for using your washing machine efficiently to save energy and help reduce utility bills....

How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier....

Cleaning the drain pump filter on a front-load washer with no access door video

Cleaning the drain pump filter on a front-load washer with no access door video

See how to access and clean the drain pump filter on a front-load washer without an access door....