April 19, 2023

Whirlpool refrigerator error codes

Whirlpool

These error code explanations can help you diagnose a problem with your Whirlpool refrigerator. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your refrigerator.

Error Code
Condition
DIY advice
d on the refrigerator display

Air damper is stuck

Check/Repair

Unplug the refrigerator and examine the air damper that controls air flow from the freezer compartment to the refrigerator compartment for damage. If the air damper is broken, replace it.

C on the refrigerator display

Refrigerator compartment thermistor (temperature sensor) failure

Check/Repair

Unplug the refrigerator and reconnect the refrigerator thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the refrigerator compartment thermistor.

How-to help
Possible parts
Refrigerator compartment thermistor
C on the freezer display

Freezer compartment thermistor failure

Check/Repair

Unplug the refrigerator and reconnect the freezer thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the freezer compartment thermistor.

How-to help
Possible parts
Freezer compartment thermistor
CF on the freezer display

Communication failure between main control board and user interface control

Check/Repair

Unplug the refrigerator and check the wire harness connections on the user interface control and the main control board. Reconnect any loose wires. If the wire harness connections are okay, replace the user interface control. If the problem persists, replace the main control board.

How-to help
Possible parts
User interface control, Main control board
18 degrees F (or -8 degrees C) temperature reading on the freezer display

Over-temperature condition

Check/Repair

Make sure that the refrigerator power cord is plugged into the electrical outlet securely. The over-temperature condition is often caused by a power failure . Press the freezer temperature keypad to reset the freezer temperature display once the freezer cools to its normal temperature.

Possible parts

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condens…

Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer o…

Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freeze…

Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost tim…

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan…

Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, se…

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubin…

Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, cl…

Most common repair guides to help fix your refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

How to replace a refrigerator water valve

How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water…

Repair difficulty
Time required
 15 minutes or less
How to replace a refrigerator temperature control board

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature cont…

Repair difficulty
Time required
 30 minutes or less
How to clean refrigerator condenser coils

How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.…

Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

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