April 19, 2023

Treadmill: Why won't my treadmill start even though the console display works?

A missing safety key, failed console display, wiring failure, faulty motor control board or bad drive motor will prevent the treadmill from starting even though the console display powers up.

Insert the safety key properly when starting the treadmill. If the treadmill won't start with the safety key inserted, unplug the treadmill and check the wire harness connections between the console display and the motor control board. Reconnect any loose wires and repair any broken wires.

If the wiring between the console display and the motor control board is okay, then you may need to replace the console display if it's not detecting the safety key. A technician will typically need to conduct live voltage checks to determine whether the console detects the safety key.

If the console display detects the safety key but the motor control board isn't activating the drive motor to start the treadmill, then you'll need to replace the motor control board. A service technician will typically need to check voltage going to the drive motor to determine whether the motor control board is working.

If the motor control board activates the drive motor but the drive motor doesn't run, then you'll need to replace the drive motor. If you hear the drive motor buzz but it doesn't run, replace the drive motor.

treadmill

THESE REPAIRS MAY HELP SOLVE YOUR TREADMILL PROBLEM

JC-TM-Replace-the-console

Replace the treadmill console display

The console displays the elapsed time, distance traveled, estimated calories burned, current speed, and the user's pulse. If the console doesn't work, replace the console display assembly.

Treadmill console display

Find the required part specific to your product.

JC-TM-Replace-the-motor

Replace the treadmill motor

The motor spins the front belt roller to rotate the walking belt. If the motor is weak or defective, replace the motor.

Treadmill motor

Find the required part specific to your product.

RG-TM-Replace-Treadmill-Drive-Motor-Intro-Image
June 01, 2015

How to replace a treadmill drive motor

If the treadmill won't start, the problem could be a worn motor. This repair guide and video show how to replace a treadmill drive motor in 6 quick steps.

Repair difficulty
Time required
15 minutes or less
JC-TM-Replace-the-motor-control-board

Replace the treadmill motor control board

The electronic motor control board controls and monitors the speed. If the motor controller is defective, replace the motor controller.

Treadmill motor control board

Find the required part specific to your product.

RG-TM-Replace-Treadmill-Motor-Controller-Intro-Image
June 01, 2015

How to replace a treadmill motor controller

If your treadmill won't run at the speed you set, the motor controller could be to blame. This repair guide and video show how to replace a treadmill motor controller in just 15 minutes.

Repair difficulty
Time required
15 minutes or less

Symptoms for treadmills

Choose a symptom to see related treadmill repairs.

Main causes: damaged walking belt, improper belt tension, lack of belt lubricant, bad drive motor...

Main causes: damaged walking belt, improper belt tension, bad roller bearing...

Main causes: rear roller out of alignment, damaged walking belt, bad roller...

Main causes: missing safety key, bad control console, wiring failure, faulty motor control board, bad drive motor...

Main causes: faulty sensors, wiring failure, bad control console...

Main causes: bad control console, wiring failure, bad motor control board...

Main causes: no power, bad power cord, tripped or faulty overload switch, bad power switch, wiring failure, bad motor co...

Repair guides for treadmills

These step-by-step repair guides will help you safely fix what’s broken on your treadmill.

How to replace a treadmill motor controller

How to replace a treadmill motor controller

Your treadmill motor won't run with a defective motor controller. Replace the motor controller if it doesn't operate the...

Repair difficulty
Time required
15 minutes or less
How to replace a treadmill drive motor

How to replace a treadmill drive motor

A defective drive motor won't run when activated by the motor controller. Replace the treadmill drive motor if it doesn'...

Repair difficulty
Time required
15 minutes or less
How to replace a treadmill walking board

How to replace a treadmill walking board

A worn-out walking board creates friction with the walking belt and causes the belt to slow down during use. Replace the...

Repair difficulty
Time required
30 minutes or less

Effective articles & videos to help repair your fitness & exercise

Use the advice and tips in these articles and videos to get the most out of your treadmill.

Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect....