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Kenmore
Sewing Machine

Model # 9711 Official Kenmore portable sewing case

Here are the diagrams and repair parts for Official Kenmore 9711 portable sewing case, as well as links to manuals and error code tables, if available.

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  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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Error Codes

Model diagram and schematic

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ALL PARTS
Showing 10 of 27 parts  |
Base B-857A

#NI

All parts diagram

Base

Part #B-857A

The manufacturer no longer makes this part, and there's no substitute part

Hold Dwn Pad B-935

#NI

All parts diagram

Hold dwn pad

Part #B-935

The manufacturer no longer makes this part, and there's no substitute part

Case (white) 97604

#NI

All parts diagram

Case (white)

Part #97604

The manufacturer no longer makes this part, and there's no substitute part

Base B-726A

#NI

All parts diagram

Base

Part #B-726A

The manufacturer no longer makes this part, and there's no substitute part

Handle Support M-732

#NI

All parts diagram

Handle support

Part #M-732

The manufacturer no longer makes this part, and there's no substitute part

Bumper M-382

#NI

All parts diagram

Bumper

Part #M-382

The manufacturer no longer makes this part, and there's no substitute part

Bumper B-872

#NI

All parts diagram

Bumper

Part #B-872

The manufacturer no longer makes this part, and there's no substitute part

Turnbuckle B-474

#NI

All parts diagram

Turnbuckle

Part #B-474

The manufacturer no longer makes this part, and there's no substitute part

Machine Bumper B-382

#NI

All parts diagram

Machine bumper

Part #B-382

The manufacturer no longer makes this part, and there's no substitute part

Catch B-949

#NI

All parts diagram

Catch

Part #B-949

The manufacturer no longer makes this part, and there's no substitute part

Most common symptoms to help you fix your sewing machines

Choose a symptom to see related sewing machine repairs.

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Why doesn't my sewing machine motor run?

Main causes: faulty foot pedal, locked drive gears, wiring failure, bad drive motor…

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Why does my sewing machine make a knocking sound?

Main causes: machine needs lubrication, internal gear failure…

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Why does the bobbin thread break in my sewing machine?

Main causes: dirty shuttle race, improper thread routing, incorrect thread tension…

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Why is my sewing machine skipping stitches?

Main causes: dirty shuttle race, wrong thread tension, bad needle timing, damaged needle, using the wrong type of needle…

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Why won't fabric move through my sewing machine?

Main causes: problems with the feed dogs, setting stitch length to 0…

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Why won't my sewing machine needle move?

Main causes: disengaged clutch, broken drive belt, internal drive gear failure…

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Why is my sewing machine running sluggishly?

Main causes: lack of lubrication, lint buildup, worn drive belt, faulty drive motor…

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Why does my sewing machine lock up?

Main causes: thread bunched up in the shuttle race, bad needle timing, internal drive gear failures…

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Why won't my sewing machine turn on?

Main causes: power supply failure, bad power cord, faulty On/Off switch…

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Most common repair guides to help fix your sewing machines

These step-by-step repair guides will help you safely fix what’s broken on your sewing machine.

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How to replace a sewing machine on/off switch

How to replace a sewing machine on/off switch

If the sewing machine is completely dead, replace the On/Off switch using these 6 steps.…

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Repair difficulty
Time required
 30 minutes or less
How to replace a sewing machine drive belt

How to replace a sewing machine drive belt

You can replace a broken sewing machine drive belt in about 15 minutes. …

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Repair difficulty
Time required
 15 minutes or less
How to replace a sewing machine drive motor

How to replace a sewing machine drive motor

If the drive motor on your sewing machine runs roughly or doesn't run at all, you can replace it in about 30 minutes usi…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your sewing machines

Use the advice and tips in these articles and videos to get the most out of your sewing machine.

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How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

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Top questions about Sears and Sears PartsDirect

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How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…

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