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Citizen
Office

Model # HSP 500/550 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen HSP-500-550 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

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For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

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ALL PARTS
Showing 10 of 174 parts  |
Leaf Control Z0104-11
#33

Drawing no. 3 lower case (hsp-500) diagram

Leaf control

Part #Z0104-11

The manufacturer no longer makes this part, and there's no substitute part

Carriage Motor Z0807-13
#25

Drawing no. 2 mechanism unit (hsp-500) diagram

Carriage motor

Part #Z0807-13

The manufacturer no longer makes this part, and there's no substitute part

Top Cover Z0814-03
#3

Drawing no. 1 general assembly (hsp-550) diagram

Top cover

Part #Z0814-03

The manufacturer no longer makes this part, and there's no substitute part

Print Head Sa Z0910-112
#50

Drawing no. 2 mechanism unit (hsp-500) diagram

Print head sa

Part #Z0910-112

The manufacturer no longer makes this part, and there's no substitute part

Ac Cord Set (ul, Csa) P0062-01
Ac cord set (ul, csa)

Part #P0062-01

The manufacturer no longer makes this part, and there's no substitute part

Bail Roller Idle Gear Z0058-01
Bail roller idle gear

Part #Z0058-01

The manufacturer no longer makes this part, and there's no substitute part

(2-35) Ribbon Support Stopper Z0017-01
(2-35) ribbon support stopper

Part #Z0017-01

The manufacturer no longer makes this part, and there's no substitute part

Color Motor Z0845-11

#NI

All parts diagram

Color motor

Part #Z0845-11

The manufacturer no longer makes this part, and there's no substitute part

Head Connection Pcb Sa Z8340-10
#24

Drawing no. 3 lower case (hsp-550) diagram

Head connection pcb sa

Part #Z8340-10

The manufacturer no longer makes this part, and there's no substitute part

Tractor R Sa Z0823-01
Tractor r sa

Part #Z0823-01

The manufacturer no longer makes this part, and there's no substitute part

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