Dryer Drum Support Roller (replaces DC97-07523A, DC97-07523B) DC97-16782A

Exact Match

Exact match to the rollers from my Samsung. Installation is a little touchy as the back panel of the dryer is thin and these are installed with enough torque to bend the back plate. Best bet is to install them, then check alignment and fix as needed.

Ease of Installation

Moderate

Duration of Installation

30 minutes - 1 hour

Yes, I would recommend this to a friend

Fits perfectly.

Replaced 2 rollers and they got perfectly. First tried a cheaper option from another company and they didn't fit. Cost a little more, but never any hassle.

Ease of Installation

Very Easy

Duration of Installation

30 minutes - 1 hour

Yes, I would recommend this to a friend

Noisy Dryer Fix

The part arrived earlier than originally scheduled and with the help of a YouTube video, I was able to install it and it corrected the problem (along with a new belt and idler pulley).

Ease of Installation

Moderate

Duration of Installation

30 minutes - 1 hour

Yes, I would recommend this to a friend

Works like a charm

Our Samsung dryer began making a terrible high pitched squeaking sound while running and it recently fell out of warranty. We pulled it apart and believed the problem to be with one of its roller wheels, however we also noticed a collection of black rubber under the belt and pulley. We decided to replace the faulty roller, the assembly roller from the pulley, and the drum belt all at the same time to prevent having to fix it again in a few months. Pulling everything apart and putting it back together did take a couple of hours, which is understandable. This isn't something we've ever tried to fix before, but everything is working superbly now. We've used the dryer at least a dozen times since replacing everything and it runs like it's brand new. I love having my dryer back. I appreciate Sears for operating during the peak of the Covid chaos. I looked elsewhere online for parts to compare deals, but those other businesses would not be able to ship for over a month at the earliest and their item descriptions made me unsure if the parts were dependable anyways. I was called back to work full time when our machine broke so not having a proper dryer for my work clothes was a total headache. My only complaint throughout this process is with the local branch of the shipping company we tried to express ship the items through, but that was entirely out of Sears' control. Thank you for saving the day, Sears!

Ease of Installation

Moderate

Duration of Installation

1 - 2 hours

Yes, I would recommend this to a friend

Smooth Process

The end to end process was perfect. Looked up the part, ordered and delivered as indicated. No issue at all. The part itself is just a replacement to the original that failed quite quickly on my Samsung dryer for some reason, but thanks to Sears direct, we were able to switch them out in little time.

Ease of Installation

Easy

Duration of Installation

30 minutes - 1 hour

Yes, I would recommend this to a friend

Perfect replacement! Buy two!

Exact replacement for the old one that fell apart. It was recommended to replace them in pairs, which I concur with, especially if doing the rear rollers, since they require more disassembly to install; you don't want to have to do it twice.

Ease of Installation

Moderate

Duration of Installation

1 - 2 hours

Yes, I would recommend this to a friend

All good

Fit my dryer perfectly. Everything's working great.

Ease of Installation

Very Easy

Duration of Installation

30 minutes - 1 hour

Yes, I would recommend this to a friend

It is easy to install

It took us 25 minutes because it was the front roller

Ease of Installation

Easy

Duration of Installation

30 minutes - 1 hour