How to fix common GE refrigerator failures
Won't run. If the refrigerator has electrical power—the inside light turns on—but the compressor won't run, possible causes include a failed control board, a wiring problem or a failed compressor. A failed compressor start relay also keeps the compressor from running. Follow the tips in our troubleshooting compressor problems video to figure out the problem with your GE refrigerator.
Not cooling well. When the refrigerator's not cold enough, first check whether containers are blocking air flow at the vents; the owner's manual typically shows where the vents are. High refrigerator temperatures are also caused by a control system problem, a failure in the air control damper, low refrigerant charge or other malfunctions.
Ice maker not making ice. Several problems can interfere with making ice—the ice maker could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow, or the water inlet valve could be clogged or faulty. Check the ice maker for jammed cubes and clear any ice buildup that you find. Replace the ice maker assembly if the ice maker doesn’t cycle when activated. Replace the water inlet valve if it’s clogged or won’t fill the ice maker when activated. Replace any damaged or clogged water system tubing. When you need professional GE icemaker repair to fix a problem, schedule an appointment with Sears Home Services.
Water dripping on the floor. It's common for a refrigerator to drip a little water on the floor after you replace the water filter—air trapped in the water dispenser system can make the water dispenser drip enough to overflow the drip tray below the dispenser. You can fix it by streaming a gallon or two of water through the dispenser to eliminate the trapped air.
If water drips on the floor from the back of the refrigerator, a leaking water inlet valve or cracked water system tubing could be the cause. A clogged or cracked defrost drain tube could also cause the leak.
Defrost condensate water collects in the drain pan at the bottom of the refrigerator so a cracked or overflowing drain pan can also cause water to drip on the floor behind the refrigerator. Check the drain pan for cracks and clean out any foreign objects that may be inside the drain pan.
Excessive frost caused by a leaking door seal can also cause the defrost drain pan to overflow. Check the door gaskets and replace them if damaged.
Find the right water filter for your GE refrigerator
Replacing the water filter in your GE refrigerator keeps the ice clear and the water fresh.
Sears PartsDirect carries genuine GE replacement filters that remove 99 percent of lead from the refrigerator's water supply. GE water filters also remove chlorine, cysts, herbicides, pesticides and sediment.
Sears PartsDirect has replacement parts for GE side by side refrigerators and other models
Find the replacement parts you need for GE side by side refrigerator and other types of GE refrigerators at Sears PartsDirect. We make it easy for you to find the replacement parts you need. Look up part on our convenient parts list diagram for your GE refrigerator and get your repair done quickly.
When you need GE service to fix an appliance problem, schedule your repair though Sears Home Services. We fix GE appliances fast.