What to do when the freezer isn't cold enough in your Amana side-by-side refrigerator
Defrost system problems, dirty condenser coils, fan failures, leaky door gaskets or control problems can lead to your freezer not getting cold enough.
If your freezer is too warm to keep the ice cream firmly frozen and you see lots of frost inside the entire freezer compartment, then warm, moist air may be leaking through the refrigerator or freezer door gaskets. Check all door gaskets for damage and replace any damaged door gaskets.
If the gaskets are in good shape but a door sags on its hinges and creates gaps between the door gasket and the cabinet around the door openings, adjust the refrigerator door hinges so the gaskets seal properly to the cabinet around the door openings.
How to deal with frost buildup in the freezer of your Amana side-by-side refrigerator
If frost is building up in the freezer, check first for a break in the door gasket that could be letting in warm, moist air. If the gasket seems sound, a malfunction somewhere in the automatic defrost system could be the culprit. A failed defrost timer or a bad electronic control board may not initiate the automatic defrost cycle, causing excessive frost buildup on the back wall inside the freezer. A faulty defrost sensor can prevent the defrost heater from turning on the defrost cycle.