Craftsman DC motor garage door opener error codes
These error code explanations can help you diagnose a problem with your Craftsman garage door opener.
Craftsman garage door openers with a DC motor flash the up arrow and down arrow to indicate a component failure. All Craftsman garage door opener error codes shown below include an explanation of the code and repair tips to help you fix the problem. Troubleshoot the cause of Craftsman garage door opener codes and order the parts you need to fix the problem. Search for your model number to find a complete list of replacement parts for your garage door opener.
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Safety sensors are not installed, connected or sensor wires are broken
Inspect the safety sensor wire connections on the motor unit and reconnect any loose wires. Examine the sensor wires for damage or breaks. Repair or replace damaged wires. Replace the safety sensors if defective.
Safety sensor wires are shorted or reversed
Inspect safety sensor wires for incorrect connection to the control panel. Connect the wires properly. Check the safety sensor wiring for damage. Repair or replace damaged wiring.
Wall control defective or wall control wires are broken
Examine the wall control wires. Reconnect loose wiring connections. Repair or replace damaged wires. Replace the wall control if defective.
Misaligned or obstructed safety sensors
Realign the safety sensors so the LED lights on both sensors turn on. Remove any obstruction between the sensors.
Defective logic board or travel module
Unplug the garage door opener and check the wire connections between the logic board and the travel module. Reconnect any loose wires and repair any broken wires. If the door only moves 6 to 8 inches and stops, replace the travel module. Replace the logic board if it doesn't send current to the motor when you activate the opener.
Defective logic board
Unplug the garage door opener and replace the logic board.
Garage door binding on tracks or obstruction when closing
Check for bent door tracks or obstructions in the tracks. Pull the emergency door release to disconnect the garage door from the opener trolley. Open and close the door manually, checking for smooth door operation. Have a garage door repair technician fix the door and tracks if the door binds up on the tracks. Run the garage door opener to move the trolley back and forth along the garage door opener rail to check for binding. Replace the rail or trolley if damaged.
Garage door binding while opening
Unlock the latch on the garage door if it's engaged. Check for bent door tracks or obstructions in the tracks. Pull the emergency door release to disconnect the garage door from the opener trolley. Open and close the door manually, checking for smooth door operation. Have a garage door repair technician fix the door and tracks if the door binds up on the tracks. Run the garage door opener to move the trolley back and forth along the garage door opener rail to check for binding. Replace the rail or trolley if damaged.
Garage door binding or travel limits not set properly
Check for bent door tracks or obstructions in the tracks. Pull the emergency door release to disconnect the garage door from the opener trolley. Open and close the door manually, checking for smooth door operation. Have a garage door repair technician fix the door and tracks if the door binds up on the tracks. If the door is okay, program the up travel limit to stop the opener once the door fully opens. Program the down travel limit to stop the door when it touches the floor.
Garage door binding or hitting an obstruction
Remove any obstruction to door travel. Pull the emergency door release to disconnect the garage door from the opener trolley. Open and close the door manually, checking for smooth door operation. Have a garage door repair technician fix the door and tracks if the door binds up on the tracks.
Communication error between the travel module and logic board
Unplug the garage door opener and check the wiring connections between the logic board and the travel module. Reconnect any loose wires or replace the wires if broken. If the wires are okay, replace the travel module.
Safety sensors temporarily obstructed or misaligned
Check safety sensor alignment and adjust if necessary. Check for excessive garage door rail vibration. Tighten the rails if loose. Sunlight can interfere with the infrared safety sensor beam. Install sun shields over the safety sensors if you suspect sunlight interference.
Most common symptoms to help you fix your garage door openers
Choose a symptom to see related garage door opener repairs.
Main causes: faulty logic control board, bad RPM sensor, broken gears in the drive system, bad drive motor…
Main causes: radio interference, weak remote batteries, sunlight interference with safety sensor beams, safety sensors n…
Things to do: check garage door travel, tighten brackets and fasteners, test safety sensors, check travel limits and for…
Main causes: garage door locked, damaged garage door tracks, up-force setting needs adjustment, RPM sensor failure, bad …
Main causes: neighbor's remote programmed at the same time as yours, faulty wall control wiring, bad wall control unit…
Main causes: garage door opener misaligned, travel limits need adjustment, bad travel limit switches, faulty logic contr…
Main causes: safety sensor beams blocked, safety sensors not aligned, downforce setting needs adjustment, damaged garage…
Main causes: loose fasteners, broken brackets, need preventive maintenance, worn drive gears, loose or worn belt, loose …
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