Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
KitchenAid
Stand Mixer

Model # KSM3311QHW0 Official KitchenAid mixer

Here are the diagrams and repair parts for Official KitchenAid KSM3311QHW0 mixer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 74 parts  |
Screw 3400814
Screw

Part #3400814

Replaced by #WP3400814

?
Manufacturer substitution
This part replaces 3400814. Substitute parts can look different from the original.
This item is not returnable
$5.09 | 
16% OFF Phone Price : $6.09
In Stock
Pin-groove 9705443
#15

Case, motor and planetary unit parts diagram

Pin-groove

Part #9705443

Replaced by #WP9705443

?
Manufacturer substitution
This part replaces 9705443. Substitute parts can look different from the original.
This item is not returnable
$4.58 | 
18% OFF Phone Price : $5.58
In Stock
Assy Control W10757154
#12

Case, motor and planetary unit parts diagram

Assy control

Part #W10757154

Replaced by #W10887360

?
Manufacturer substitution
This part replaces W10757154. Substitute parts can look different from the original.
$38.62
In Stock
Hub Cover-at W10753041
#6

Case, motor and planetary unit parts diagram

Hub cover-at

Part #W10753041

Replaced by #W11048596

?
Manufacturer substitution
This part replaces W10753041. Substitute parts can look different from the original.
This item is not returnable
$10.39 | 
16% OFF Phone Price : $12.39
In Stock
End Cover-pa W10835954
#22E

Case, motor and planetary unit parts diagram

End cover-pa

Part #W10835954

$58.18
In Stock
Lower Housin W10835915
#3A

Case, motor and planetary unit parts diagram

Lower housin

Part #W10835915

$51.96
In Stock
Lower Housin W10765441
#3

Case, motor and planetary unit parts diagram

Lower housin

Part #W10765441

$51.96
In Stock
Pedestal, (honeydew) W10835910
#7E

Base and pedestal unit parts diagram

Pedestal, (honeydew)

Part #W10835910

$74.96
In Stock
Screw 89411
#17

Case, motor and planetary unit parts diagram

Screw

Part #89411

This item is not returnable
$5.09 | 
16% OFF Phone Price : $6.09
In Stock
Pedestal, (guava Glaze) W10835912
#7G

Base and pedestal unit parts diagram

Pedestal, (guava glaze)

Part #W10835912

$74.96
In Stock

Most common symptoms to help you fix your stand mixers

Choose a symptom to see related stand mixer repairs.

View all

Why does my stand mixer run on high speed only?

Main causes: phase control board failure, wiring connection problem, faulty electronic control board…

Read more

Why is my stand mixer motor sparking?

Main cause: worn carbon motor brushes…

Read more

Why do the stand mixer attachments rub the bottom of the bowl?

Main cause: attachment clearance setting needs adjustment…

Read more

Why does my stand mixer run on low speed, but rotate slowly?

Main causes: bad wiring connections, faulty speed control plate, electronic control board failure…

Read more

Why does my stand mixer leak oil?

Main causes: bad lubricating grease, mixer sitting idle for weeks at a time, mixer running constantly for more than 30 m…

Read more

Why isn't my stand mixer spinning?

Main causes: bad worm gear, damaged planetary gear assembly…

Read more

Why won't my stand mixer run at all?

Main causes: lack of electrical power, wiring failure, worn carbon motor brushes, bad drive motor, tripped overload swit…

Read more

Most common repair guides to help fix your stand mixers

These step-by-step repair guides will help you safely fix what’s broken on your stand mixer.

View all
How to replace a stand mixer worm gear

How to replace a stand mixer worm gear

Here’s how to replace the worm gear in your stand mixer if it’s worn or damaged.…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace a stand mixer phase control board

How to replace a stand mixer phase control board

The phase control board works with the governor and control plate to control motor speed. Replace the phase control boar…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace stand mixer motor brushes

How to replace stand mixer motor brushes

If the carbon brushes are worn and damaged, replace them using these steps.…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your stand mixers

Use the advice and tips in these articles and videos to get the most out of your stand mixer.

View all
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
5 secrets for getting great stand mixer results

5 secrets for getting great stand mixer results

Find out five tips and techniques to help get the most out of your stand mixer.…

Read more
Easy DIY stand mixer repairs

Easy DIY stand mixer repairs

Learn about some easy stand mixer repairs you can do yourself.…

Read more

Parts & More