Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Tips to find your model number
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
KitchenAid
Stand Mixer

Model # 5KSM3311XCBM0 Official KitchenAid mixer

Here are the diagrams and repair parts for Official KitchenAid 5KSM3311XCBM0 mixer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 130 parts  |
Screw 3400814
Screw

Part #3400814

Replaced by #WP3400814

?
Manufacturer substitution
This part replaces 3400814. Substitute parts can look different from the original.
This item is not returnable
$5.09 | 
16% OFF Phone Price : $6.09
In Stock
Foot 9709707
#9

Base and pedestal unit parts diagram

Foot

Part #9709707

Replaced by #WP9709707

?
Manufacturer substitution
This part replaces 9709707. Substitute parts can look different from the original.
This item is not returnable
$5.09 | 
16% OFF Phone Price : $6.09
In Stock
Screw 3400020
#3

Base and pedestal unit parts diagram

Screw

Part #3400020

Replaced by #W11544572

?
Manufacturer substitution
This part replaces 3400020. Substitute parts can look different from the original.
This item is not returnable
$4.20
In Stock
Contour Silv W10870571
#3B

Case, motor and planetary unit parts diagram

Contour silv

Part #W10870571

$51.96
In Stock
Screw 89411
#17

Case, motor and planetary unit parts diagram

Screw

Part #89411

This item is not returnable
$5.09 | 
16% OFF Phone Price : $6.09
In Stock
Planetary Assembly W10765476
#21G

Case, motor and planetary unit parts diagram

Planetary assembly

Part #W10765476

$66.09
In Stock
End Cover-pa W10883855
#22A

Case, motor and planetary unit parts diagram

End cover-pa

Part #W10883855

$47.55
In Stock
Upper Housing W10883853
#1A

Case, motor and planetary unit parts diagram

Upper housing

Part #W10883853

$52.09
In Stock
Power Cord (china (black)) W10920187
#6C

Base and pedestal unit parts diagram

Power cord (china (black))

Part #W10920187

$32.87
In Stock
Pedestal (contour Silver) W10870567
#7C

Base and pedestal unit parts diagram

Pedestal (contour silver)

Part #W10870567

$74.96
In Stock

Most common symptoms to help you fix your stand mixers

Choose a symptom to see related stand mixer repairs.

View all

Why does my stand mixer run on high speed only?

Main causes: phase control board failure, wiring connection problem, faulty electronic control board…

Read more

Why is my stand mixer motor sparking?

Main cause: worn carbon motor brushes…

Read more

Why do the stand mixer attachments rub the bottom of the bowl?

Main cause: attachment clearance setting needs adjustment…

Read more

Why does my stand mixer run on low speed, but rotate slowly?

Main causes: bad wiring connections, faulty speed control plate, electronic control board failure…

Read more

Why does my stand mixer leak oil?

Main causes: bad lubricating grease, mixer sitting idle for weeks at a time, mixer running constantly for more than 30 m…

Read more

Why isn't my stand mixer spinning?

Main causes: bad worm gear, damaged planetary gear assembly…

Read more

Why won't my stand mixer run at all?

Main causes: lack of electrical power, wiring failure, worn carbon motor brushes, bad drive motor, tripped overload swit…

Read more

Most common repair guides to help fix your stand mixers

These step-by-step repair guides will help you safely fix what’s broken on your stand mixer.

View all
How to replace a stand mixer worm gear

How to replace a stand mixer worm gear

Here’s how to replace the worm gear in your stand mixer if it’s worn or damaged.…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace a stand mixer phase control board

How to replace a stand mixer phase control board

The phase control board works with the governor and control plate to control motor speed. Replace the phase control boar…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace stand mixer motor brushes

How to replace stand mixer motor brushes

If the carbon brushes are worn and damaged, replace them using these steps.…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your stand mixers

Use the advice and tips in these articles and videos to get the most out of your stand mixer.

View all
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
5 secrets for getting great stand mixer results

5 secrets for getting great stand mixer results

Find out five tips and techniques to help get the most out of your stand mixer.…

Read more
Easy DIY stand mixer repairs

Easy DIY stand mixer repairs

Learn about some easy stand mixer repairs you can do yourself.…

Read more

Parts & More