Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Kenmore
Washer

Model # 11020912990 Official Kenmore washer

Here are the diagrams and repair parts for Official Kenmore 11020912990 washer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Owner’s manual
Error Codes

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 200 parts  |
Agitator Dog 3366877
#5

Agitator/basket/tub diagram

Agitator dog

Part #3366877

Replaced by #80040

?
Manufacturer substitution
This part replaces 3366877. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$5.09 | 
16% OFF Phone Price : $6.09
In Stock
Coupling 3364003
#13

Brake/clutch/gearcase/motor/pump diagram

Coupling

Part #3364003

Replaced by #285753A

?
Manufacturer substitution
This part replaces 3364003. Substitute parts can look different from the original.
BEST SELLER
$23.24 | 
21% OFF Phone Price : $29.24
In Stock
Gear Case 3360630
#9

Brake/clutch/gearcase/motor/pump diagram

Gear case

Part #3360630

Replaced by #3360629

?
Manufacturer substitution
This part replaces 3360630. Substitute parts can look different from the original.
BEST SELLER
$247.87 | 
5% OFF Phone Price : $259.87
In Stock
Clutch 3951311
#5

Brake/clutch/gearcase/motor/pump diagram

Clutch

Part #3951311

Replaced by #285785

?
Manufacturer substitution
This part replaces 3951311. Substitute parts can look different from the original.
BEST SELLER
$29.44 | 
17% OFF Phone Price : $35.44
In Stock
Washer Lid Switch 3949238
#11

Top and cabinet diagram

Washer lid switch

Part #3949238

Replaced by #WP3949238

?
Manufacturer substitution
This part replaces 3949238. Substitute parts can look different from the original.
BEST SELLER
$26.97 | 
18% OFF Phone Price : $32.97
In Stock
Drive Basket 388952
#1

Brake/clutch/gearcase/motor/pump diagram

Drive basket

Part #388952

Replaced by #W10820043

?
Manufacturer substitution
This part replaces 388952. Substitute parts can look different from the original.
BEST SELLER
$118.18 | 
9% OFF Phone Price : $130.18
In Stock
Washer Drain Pump 3363394
#22

Brake/clutch/gearcase/motor/pump diagram

Washer drain pump

Part #3363394

Replaced by #WP3363394

?
Manufacturer substitution
This part replaces 3363394. Substitute parts can look different from the original.
BEST SELLER
$33.87 | 
15% OFF Phone Price : $39.87
In Stock
Washer Drive Block 389140
#15

Agitator/basket/tub diagram

Washer drive block

Part #389140

Replaced by #WP389140

?
Manufacturer substitution
This part replaces 389140. Substitute parts can look different from the original.
BEST SELLER
$23.94 | 
20% OFF Phone Price : $29.94
In Stock
Washer Spanner Nut 21366
#11

Agitator/basket/tub diagram

Washer spanner nut

Part #21366

Replaced by #WP21366

?
Manufacturer substitution
This part replaces 21366. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$6.49 | 
13% OFF Phone Price : $7.49
In Stock
Washer Tub Gasket 383727
#16

Agitator/basket/tub diagram

Washer tub gasket

Part #383727

Replaced by #W10814296

?
Manufacturer substitution
This part replaces 383727. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$3.69 | 
21% OFF Phone Price : $4.69
In Stock

RECOMMENDED MAINTENANCE PARTS AND ACCESSORIES

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

View all

Why is my washing machine noisy or shaking?

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Read more

Why won't my washing machine start?

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Read more

Why won't my washing machine drain?

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Read more

Why does my washing machine overfill?

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Read more

Why is the water in my washing machine the wrong temperature?

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Read more

Why doesn't my washing machine work at all?

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Read more

Why won't my washing machine fill?

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Read more

Why won't my washing machine agitate or spin?

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Read more

Why your washing machine won't finish its cycle

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Read more

Repair guides for electric cooktops

View all
How to replace a coil surface element on an electric cooktop

How to replace a coil surface element on an electric cooktop

Easily replace a coil surface element in 15 minutes or less by following these step-by-step instructions.…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a radiant element on an electric cooktop

How to replace a radiant element on an electric cooktop

Follow these step-by-step instructions to replace a damaged radiant element on your electric cooktop when the element wo…

Read more
Repair difficulty
Time required
 45 minutes or less
How to replace the glass top on an electric cooktop

How to replace the glass top on an electric cooktop

Don't use a cracked or damage glass cooktop—replace it, using these instructions to guide you.…

Read more
Repair difficulty
Time required
 30 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

View all
How to use your washing machine efficiently

How to use your washing machine efficiently

Find tips for using your washing machine efficiently to save energy and help reduce utility bills.…

Read more
Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

Read more
How to repair broken or damaged wires video

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

Read more

Parts & More