Can’t find your part?   Contact us:
+1-309-603-4777
Sears Parts Direct
Orders

  • Keep track of the models you own in your profile

    Sign in or Register to view or add models

Schedule a repair
Citizen
Office

Model # MATE 12 Official Citizen printer

Here are the diagrams and repair parts for Official Citizen MATE-12 printer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
ALL PARTS
Showing 10 of 65 parts  |
(a-13) Keyswitch Bracket 214046
#10

Citizen mate 12 diagram

(a-13) keyswitch bracket

Part #214046

The manufacturer no longer makes this part, and there's no substitute part

(d-2) Rubber Feet 214011
#47

Citizen mate 12 diagram

(d-2) rubber feet

Part #214011

The manufacturer no longer makes this part, and there's no substitute part

Plastic Bag (for Pc) 214074
#62

Citizen mate 12 diagram

Plastic bag (for pc)

Part #214074

The manufacturer no longer makes this part, and there's no substitute part

Ms-dos Ref. Manual 213462
#67

Citizen mate 12 diagram

Ms-dos ref. manual

Part #213462

The manufacturer no longer makes this part, and there's no substitute part

Cable Clip 214025
#48

Citizen mate 12 diagram

Cable clip

Part #214025

The manufacturer no longer makes this part, and there's no substitute part

Card Guide 214024
#46

Citizen mate 12 diagram

Card guide

Part #214024

The manufacturer no longer makes this part, and there's no substitute part

Speaker Bracket 214072
#35

Citizen mate 12 diagram

Speaker bracket

Part #214072

The manufacturer no longer makes this part, and there's no substitute part

(a-6) Bezel Metal Bracket 214030
#6

Citizen mate 12 diagram

(a-6) bezel metal bracket

Part #214030

The manufacturer no longer makes this part, and there's no substitute part

(d-4) Wire Clip 214026
#49

Citizen mate 12 diagram

(d-4) wire clip

Part #214026

The manufacturer no longer makes this part, and there's no substitute part

(e-10) Mate/12 Logo 214043
#53

Citizen mate 12 diagram

(e-10) mate/12 logo

Part #214043

The manufacturer no longer makes this part, and there's no substitute part

Repair guides for side-by-side refrigerators

How to replace a foamed-in-place door gasket in a side-by-side refrigerator

How to replace a foamed-in-place door gasket in a side-by-side refrigerator

The door gasket seals the gap around the door to keep the cold air in and the warm air out. Replace a worn or damaged do…

Read more
Repair difficulty
Time required
 30 minutes or less
How to replace a press-in door gasket in a side-by-side refrigerator

How to replace a press-in door gasket in a side-by-side refrigerator

The door gasket seals the gap around the door to keep the cold air in and the warm air out. Replace a worn or damaged do…

Read more
Repair difficulty
Time required
 15 minutes or less
How to replace a refrigerator water valve

How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water…

Read more
Repair difficulty
Time required
 15 minutes or less

Effective articles & videos to help repair your office

Office and smart products articles | Sears PartsDirect

View all
How to enjoy all the online benefits we offer on our Sears PartsDirect website

How to enjoy all the online benefits we offer on our Sears PartsDirect website

Learn about all the convenient features on our Sears PartsDirect website that make your parts purchases easier.…

Read more
Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

Read more
What does the Amazon Fire Stick Lite do?

What does the Amazon Fire Stick Lite do?

Learn what the Amazon Fire Stick Lite video streaming device does.…

Read more

Parts & More