Sears Direct provided the wrong part.

The customer service agent that I interacted with via the chat function on Sears Parts Direct was very friendly and helpful. He took down my part number and dishwasher model, and then told me the replacement part number and placed the order for me. Unfortunately, this part did NOT fit my dishwasher, which I only discovered after spending an hour taking my dishwasher apart. Had to send the part back. Ordered the correct part from a different vendor and it came quickly and was correct part.