What to do when your Kenmore Pro dishwasher won't drain
- If water remains in your Kenmore Pro dishwasher after the cycle ends, check the kitchen sink drain to make sure it's not clogged. If there's no clog, try pressing the dishwasher’s Cancel button; most dishwashers run the drain pump when the Cancel button is pressed.
- If these tips don't help, a broken drain pump, damaged check valve, clogged drain path or control failure (timer or electronic control) could be preventing the dishwasher from draining water. A clog in the upper pump assembly or chopper blade area can also prevent water from draining. Some dishwashers use the same pump for circulation and draining, so you may need to replace the pump assembly in that type of dishwasher.
- Make sure that water drains through the kitchen sink drain, because a clogged sink drain won't allow water to drain from the dishwasher. If the kitchen sink drain is clear, check the drain hose for clog and clear the drain hose if it's clogged. Our dishwasher not draining video shows how to check the drain hose.
- If the drain path is clear, a failed drain pump or bad electronic control board could be preventing the dishwasher from draining. If the drain pump doesn't run or doesn't pump out water when activated, replace the drain pump. If the electronic control board doesn't activate the drain pump during the drain portion of the cycle, replace the control board.
How to fix your Kenmore Pro dishwasher when it won't start
You fill the dishwasher with dishes and shut the door, but the dishwasher doesn't start. To troubleshoot the problem, start by checking the door switch, because the cycle won't start with a broken door switch.
If the door switch is okay, a damaged control panel, failed user interface control or broken electronic control board can prevent the dishwasher from starting. Some Kenmore Pro dishwashers are installed with a light switch beside the sink that shuts off power to the dishwasher. Make sure that light switch is turned on.