Range Screw (replaces 5304471237) 316418900

Easy to install

I ordered the part online and got a screen that showed my order was complete. The next day I got an email that said my order was incomplete. I needed the part, so I placed another order; when I finished, I got a screen that said my order was complete. The next day I got an email that said my order was incomplete. I waited a day and planned to call the toll-free number, but before I did, two parts arrived via UPS. So I paid for two parts and two separate shipping fees when I only needed one part. I've been a Sears customer for over fifty years, but now I will never buy another Kenmore appliance or set foot in a Sears store; this was just the icing on the cake of shoddy appliances and worthless customer service. If I have to, I'll use Sears Parts Direct again, but only because it's the only way to procure the necessary parts.

Ease of Installation

Very Easy

Duration of Installation

Less than 30 minutes