January 01, 2015

How to replace a water softener rotor position switch

How to replace a water softener rotor position switch

This DIY repair guide explains how to replace the rotor position switch in a water softener. The rotor position switch tells the timer what position the rotor is in, so the timer knows when to start the motor that turns the valve rotor through cycles. If the position switch breaks, the motor runs constantly. Replace a broken rotor position switch with the manufacturer-approved water softener part.

Use these steps to replace the rotor position switch in Kenmore, GE and Whirlpool water softeners.

Quick links
Tools required
Phillips screwdriver
Work gloves
Repair difficulty
Time required
30 minutes or less
Repair difficulty
Time required
30 minutes or less
How to replace a water softener rotor position switch repair guide video.

Replacing a water softener rotor position switch video.

Instructions

  1. 01.

    Disconnect electrical power

    Unplug the water softener to disconnect power.

  2. 02.

    Remove the top cover

    Open the lid and release the 2 front clips on the cover.

    Lift the front of the cover up and push it back to release the rear tabs.

    Pull the top cover off.

    PHOTO: Open the lid.

    PHOTO: Open the lid.

    PHOTO: Release the front clips.

    PHOTO: Release the front clips.

    PHOTO: Remove the top cover.

    PHOTO: Remove the top cover.

  3. 03.

    Remove the valve motor

    Remove the valve motor mounting screws and lift the valve motor off of the rotor.

    PHOTO: Remove the valve motor screws.

    PHOTO: Remove the valve motor screws.

    PHOTO: Lift off the valve motor.

    PHOTO: Lift off the valve motor.

  4. 04.

    Remove the rotor position switch

    Remove the plastic cover.

    Lift the rotor position switch off of the mounting pins.

    Disconnect the wires.

    Remove the rotor position switch.

    PHOTO: Lift off the plastic rotor cover.

    PHOTO: Lift off the plastic rotor cover.

    PHOTO: Lift the switch off the mounting pins.

    PHOTO: Lift the switch off the mounting pins.

    PHOTO: Disconnect the switch wires.

    PHOTO: Disconnect the switch wires.

  5. 05.

    Install the new rotor position switch

    Connect the wires to the new rotor position switch.

    Push the new rotor position switch onto the mounting pins and reinstall the plastic cover.

    PHOTO: Connect the switch wires.

    PHOTO: Connect the switch wires.

    PHOTO: Install the new switch.

    PHOTO: Install the new switch.

  6. 06.

    Reinstall the valve motor

    Position the valve motor and screw it into place.

    PHOTO: Reinstall the valve motor.

    PHOTO: Reinstall the valve motor.

  7. 07.

    Reinstall the top cover

    Position the back of the top cover into the rear tabs and then push the front of the top cover down into the front locking clips.

    Close the lid.

    PHOTO: Reinstall the top cover.

    PHOTO: Reinstall the top cover.

  8. 08.

    Restore power

    Plug in the power cord.

Warning: Undertaking repairs to appliances can be hazardous. Use the proper tools and safety equipment noted in the guide and follow all instructions. Do not proceed until you are confident that you understand all of the steps and are capable of completing the repair. Some repairs should only be performed by a qualified technician.

Symptoms for water softeners

Choose a symptom to see related water softener repairs.

Main causes: clogged drain hose, faulty rotor valve, leaky rotor valve seals…

Main causes: broken water flow meter, faulty timer, water flow to softener is bypassed…

Main causes: faulty brine valve assembly, bad rotor valve…

Main causes: broken resin tank screen, bad resin tank seals, cracked upper distributor in resin tank…

Main causes: salt bridge inside the salt tank, bad timer, valve motor failure, faulty rotor valve, clogged venturi…

Main causes: lack of electrical power, bad power transformer, faulty timer…

Main causes: empty salt tank, salt bridge, depleted resin, clogged or damaged venturi, broken rotor position switch, fai…

Main causes: loose water line connections, cracked water-carrying components, bad rotor valve seals…

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